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Why are tradesmen so unreliable

(84 Posts)
bobbydog24 Mon 02-Mar-26 10:40:18

I was lucky enough to have a husband that though a qualified electrician could turn his hand to almost any DIY. Unfortunately he died 6 years ago and I have on occasion since had to get the assistance of various tradesmen. Why can you never get someone who is reliable or do a good job. Over the years I have realised I am better to go on recommendation and have a couple of tradesmen who I would definitely use again. However recently I was recommended towards a plumber after having a bad experience with one and was pleased when he came with his son (family business) to sort successfully, a cistern problem. I recently had my en suite shower leaking so contacted the plumber who though busy said he would come a week later. I do have another en-suite shower but it is only small and due to arthritis I find a bit restrictive but used it in the meantime. He suggested the cause and remedy and said they would be back the end of the following week and would ring before they came. No call. I have since contacted them 3 times, been given an excuse each time then a no show. Surely a short text just to say ‘ can’t make it, can we reschedule’ wouldn’t take a minute and at least I wouldn’t be waiting for nothing. If they don’t want the work, have the bottle to say so instead if fobbing me off each time I ring. Such a shame because I had hopes of them being my go to plumbers. Now I’ve got to find another tradesman and see if he/they are reliable.

MT62 Tue 03-Mar-26 21:42:44

😩😂😂 David49

mpnan Tue 03-Mar-26 22:16:25

We have exactly the same problem is Australia so it’s not just Brexit.

Doodledog Tue 03-Mar-26 22:28:37

I think a lot has to do with the way many people still assume that tradespeople are failed academics or (unlike their own children or grandchildren) are somehow ‘not suited’ to university. On the one hand there are arguments about how so few graduates get so-called ‘graduate jobs’ but on the other that tradespeople without degrees charge too much.

If scarcity (as was the case with graduates until the expansion of education in the 60s and 90s) means that graduates should earn more, and having more of them means that they don’t all get ‘graduate jobs’, then why shouldn’t a shortage of trades mean that they should charge more? It seems as though the idea is to train up a class of people who accept that they have to work for low pay, and be denied higher education. No wonder young people aren’t queuing up to qualify to unbung toilets or lay bricks in all weathers.

Allira Tue 03-Mar-26 22:48:06

I think a lot has to do with the way many people still assume that tradespeople are failed academics or (unlike their own children or grandchildren) are somehow ‘not suited’ to university. On the one hand there are arguments about how so few graduates get so-called ‘graduate jobs’ but on the other that tradespeople without degrees charge too much.

I Agree Doodledog
Aka intellectual snobbery.

I'm pleased that DGS has just achieved an apprenticeship. He could hae gone to university with his results but chose this route because this is his ambition. It will take four years to train, a mix of college and on-the-job training.

Allira Tue 03-Mar-26 22:53:27

It seems as though the idea is to train up a class of people who accept that they have to work for low pay, and be denied higher education. No wonder young people aren’t queuing up to qualify to unbung toilets or lay bricks in all weathers.

The plumbers, carpenters and electricians we know seem to be doing very well indeed!

Doodledog Tue 03-Mar-26 23:43:02

Good, but the way many people complain about ‘extortionate rates’ and post on local FB pages looking for people to undercut established firms it’s a miracle any of them make a living!

David49 Wed 04-Mar-26 09:27:07

Allira

^It seems as though the idea is to train up a class of people who accept that they have to work for low pay, and be denied higher education. No wonder young people aren’t queuing up to qualify to unbung toilets or lay bricks in all weathers.^

The plumbers, carpenters and electricians we know seem to be doing very well indeed!

It's all about "Chiefs and Indians" at the end of the day, the chiefs do the organizing, Indians do the work. It's not possible to have a productive economy any other way. There are also administrators, paper shufflers, that regulate laws and rules, what Indians produce has to pay their wages as well.
With AI we are going to need a lot less administrators many more productive technicians, it's well beyond time that the education system changed.

Allira Wed 04-Mar-26 09:55:36

It's all about "Chiefs and Indians" at the end of the day, the chiefs do the organizing, Indians do the work.

Not quite sure what you mean by that David49, who exactly are the Chiefs and who are the Indians?

The tradespeople we know tend to run their own businesses and are hands-on themselves. Their employees are well paid too.

MT62 Wed 04-Mar-26 10:08:12

Someone in our family has left a well paid job due to AI, to become a roofer in the family business.
They said Al could do the his job better than he could. Frightening 😳

MT62 Wed 04-Mar-26 10:09:36

MT62

Someone in our family has left a well paid job due to AI, to become a roofer in the family business.
They said Al could do the his job better than he could. Frightening 😳

that’s to David49

Doodledog Wed 04-Mar-26 10:14:25

Chiefs and Indians??? Good grief.

Leaving the dubious analogy aside, that is what I am saying - people are not going to voluntarily ‘do the work’ for the benefit of organisers now they know they are capable of more.

Restricting access to education to enforce a hierarchical structure is not going to work either. We know you don’t value education David - you are always complaining that not enough people leave school early and work for peanuts to make profit for others. But for years now it has been shown that ‘ordinary’ people are capable of benefiting from an education. Yes, there are those who try to dismiss degrees they haven’t studied to minimise the efforts of others. Yes, the student loan system is dreadful, and needs an overhaul. But actively pushing to return to a system that divides people by giving opportunities to some and denying them to others is, IMO, indefensible.

Allira Wed 04-Mar-26 10:41:22

We know you don’t value education David - you are always complaining that not enough people leave school early and work for peanuts to make profit for others.

Does David49 think that someone could leave school without any qualifications at all then train to become a skilled trades person?

icanhandthemback Wed 04-Mar-26 10:46:52

The thing is with education is that it is no longer as valuable at lower levels as it used to be. For example, in years gone by, a couple of A levels got you on a decent job ladder. Now it seems that you need a first degree if not a Masters.
My DIL left childcare as a Room Leader with a level 3 qualification to work in a different career for a while. She is now back doing childcare and she has been told that she will need a minimum of a Level 6 qualification to get back to where she was.
I'm not sure that the education system has made people more qualified to do jobs, I think it has just spread things out. It also means that it is harder for poorer students to access the higher levels of qualifications they need.

Basgetti Wed 04-Mar-26 11:21:05

Bit of a generalisation!

We’ve renovated 6 properties over the years. Would say 80% of our builders/tradespeople have been gooduns.
The worst disasters we’ve had to deal with were generally as a result of botched DIY!
Two in particular stand out. We were third way into a large extension build when my husband was taken seriously ill and hospitalised for nearly a month. I was told to prepare myself. Our builder, Paul, and his great crew took over all responsibility. I trusted him already and instructed him to take all decisions for me.
I’d get home in the early hours and find a meal his wife had made for me and our then 13 year old boy with heating instructions. Finished ahead of time and not a penny over quote.
We really struck lucky again here at our apartment, where we’ve downsized for retirement. Our builder, Chris, again had to take charge of extensive renovations as we were still trying to sell the family home. 250 mikes away. We found him through a lucky Google to fix a leaky window initially and took to him immediately.
Fabulous work, completely trustworthy. We’re atheists, he’s a committed Christian and he and his wife devote most of their spare time helping homeless people and ex-offenders to find homes and employment through a local charity.
We knew none of this when we first met him. He doesn’t bang on about it. We just liked him immediately. He’s built an equally trustworthy team about him. (Where in Perth - Scotland - btw if anyone needs a recommendation).

I’m afraid these sort of threads do irritate me. I’m sorry you’ve had bad luck but to generalise about one group of people isn’t really fair. There are good and bad in every walk of life. For some reason, being rude about tradespeople seems to be acceptable.

Graceless Wed 04-Mar-26 11:39:32

My son is a.decotator, my Dil is a gardener and my grandson is an electrician. None of them advertise the for work, they rely on personal recommendations. They are always in work. A good reputation means everything.

icanhandthemback Wed 04-Mar-26 11:47:52

Graceless

My son is a.decotator, my Dil is a gardener and my grandson is an electrician. None of them advertise the for work, they rely on personal recommendations. They are always in work. A good reputation means everything.

It is why you also need to wait for a good tradesman. People often go with someone with the shortest wait time and then regret it.

Doodledog Wed 04-Mar-26 12:07:07

Allira

^We know you don’t value education David - you are always complaining that not enough people leave school early and work for peanuts to make profit for others.^

Does David49 think that someone could leave school without any qualifications at all then train to become a skilled trades person?

I don't think he's said that, but he often says that university doesn't prepare people for the world of work, and that it is better for young people to learn 'on the job', so on low wages. Fewer people than in the past want to do that, particularly when they see and hear the assumptions that tradespeople are those who were 'unsuitable for university'.

Times have changed since the days when people 'knew their place', and that's often a good thing. As has been said, AI will change the 'world of work' anyway, and it will be the sort of non-'Mickey Mouse' professions that are likely to be mist badly hit. Does that mean that we should return to being a largely uneducated population? Or that it becomes normal for people to partake in both training and education, with both equally valued?

David49 Wed 04-Mar-26 16:08:33

Allira

^It's all about "Chiefs and Indians" at the end of the day, the chiefs do the organizing, Indians do the work.^

Not quite sure what you mean by that David49, who exactly are the Chiefs and who are the Indians?

The tradespeople we know tend to run their own businesses and are hands-on themselves. Their employees are well paid too.

You all really don't have a clue.

Yes a tradesman, a worker starts work as an apprentice and works his way up as far as he can, some stay as one man bands some develop massive businesses. It doesn't matter if a technician is a hairdresser or a software engineer, all learn a trade partly practical skills, partly theoretical, our education system does not provide the productive skills we need.

For those that are unsure, Chiefs are the bosses who do the planning and provide the finance for a business, the Indians are the workers who put the plan into action, make the money to pay for the company and pay for all the managers, administrators, regulators, and revenue collectors, and hopefully, a surplus to expand the business

Workers are the most important part and we don't have enough, we have to import migrants.

Do I value education?, of course, as a means earning a living, we have to have teachers, doctors, lawyers, all need to go to university. The whole aim of university is to earn more and have a better life style, great for those that are lucky.

"Uni" has become the ultimate aim of far too many, there simply aren't enough graduate level jobs. Far too many are taking low level degrees in subjects where there are few openings. Currently virtually anyone who want to go to university and study their choice will find a place regardless of whether the rose any prospect a job, this has got to stop. Places have got to be allocated to those disciplines the country needs, not the students dream.

Doodledog Wed 04-Mar-26 16:41:59

David49

Allira

It's all about "Chiefs and Indians" at the end of the day, the chiefs do the organizing, Indians do the work.

Not quite sure what you mean by that David49, who exactly are the Chiefs and who are the Indians?

The tradespeople we know tend to run their own businesses and are hands-on themselves. Their employees are well paid too.

You all really don't have a clue.

Yes a tradesman, a worker starts work as an apprentice and works his way up as far as he can, some stay as one man bands some develop massive businesses. It doesn't matter if a technician is a hairdresser or a software engineer, all learn a trade partly practical skills, partly theoretical, our education system does not provide the productive skills we need.

For those that are unsure, Chiefs are the bosses who do the planning and provide the finance for a business, the Indians are the workers who put the plan into action, make the money to pay for the company and pay for all the managers, administrators, regulators, and revenue collectors, and hopefully, a surplus to expand the business

Workers are the most important part and we don't have enough, we have to import migrants.

Do I value education?, of course, as a means earning a living, we have to have teachers, doctors, lawyers, all need to go to university. The whole aim of university is to earn more and have a better life style, great for those that are lucky.

"Uni" has become the ultimate aim of far too many, there simply aren't enough graduate level jobs. Far too many are taking low level degrees in subjects where there are few openings. Currently virtually anyone who want to go to university and study their choice will find a place regardless of whether the rose any prospect a job, this has got to stop. Places have got to be allocated to those disciplines the country needs, not the students dream.

Well we will never agree. I don't think that education is a means of earning a living, or worse, as a way to earn more - I think that is the fundamental difference in our opinions. I see education as a way of opening people to new ideas, to critical thinking, to seeing both sides of an argument, and in some cases to enriching the culture of our society. If, as a result, people earn more than those who work at lower levels, then so be it, but it should not, IMO, be an end in itself.

How do you know about 'low level degrees'? What criteria do you use to decide how a subject you have never studied is 'low level' or not? How much do you know about processes within universities that exist to ensure that standards are maintained? There are many, I can assure you.

The trouble is that if people refuse to see education as an end in itself, but rather as a means to an end, and that end is to become a 'chief' rather than an 'Indian', then that will be how they rate degrees, whether or not they have a clue about how degrees actually work.

Some subjects do lend themselves more readily to direct-entry employment, I'm not denying that. But others give us people who may work in all manner of areas, not necessarily linked to their studies, but they are able to make a case, to see through weasel words, to come up with strategies that promote efficiency and much much more. Some will go on to write plays, music, novels and poems, or make Art, but as the chances of 21 year olds getting things published or performed are small, in the meantime they may work in what you might see as non-graduate jobs. So what? They would have done that anyway had they not gone to university. Some may never be a success in the field they love, but might run night classes for amateur artists, or local dramatic societies. Who knows - one of those might give a chance to a future prizewinner?

I don't think there is anything wrong with young people having dreams. Without them they will never have dreams come true, as the song goes. Would you deny them the chance?

We disagree, but I have given reasons for my disagreement, rather than simply telling you that you don't have a clue. I think that is telling.

David49 Wed 04-Mar-26 17:08:54

Doodle dog

Perhaps you could explain the logic of a student running up a £50,000 student loan studying an Art degree when there are virtually no jobs for artists.

You may be or have been a teacher or lecturer justifying your career but the current mess the education system is in reinforces my opinion that it needs to change.

Doodledog Wed 04-Mar-26 18:23:29

Why do I need to justify anything? My career is over, and not particularly relevant to my opinions, but it did give me insight into how the system works, and it is based on that insight that I refute the idea of 'low level' degrees, particularly when they are described as such from well outside of the university system.

If you read my post above, you will see what I see as the logic of Arts degrees. I can repeat it if you like?

I don't agree that the current education system is a mess, and you are not offering any evidence that might change my mind. That is simply your opinion, which you are using to reinforce another opinion, which is that the system needs to change. That doesn't make sense.

I do think that the loan system needs to be addressed (personally I would abolish it, as students bring a lot of money into local economies, but there are other points of view about that which aren't relevant to this thread).

I also think that anyone who is capable of completing a course of study should be able to take the course - ie if you pass at level 3 (A level) you should be able to move to levels 4, 5 and 6 (UG degree) and then to level 7 (Masters). If someone wants to retrain it should be cheaper and easier for them to do so, too. My reasoning is that if someone is capable of doing a job they should be able to access the resources that allow them to do it, and that choosing a line of work at a young age should not commit them to continuing in that line for the rest of their lives because of the costs of retraining.

If more tradespeople are needed by the economy, we should make being a trade more attractive, which is where I came in. Not by trapping people by denying them an education that would allow more choice, but by making the experience better, with higher pay, and greater respect. Referring to people as 'Indians' in this context is not only culturally very dubious, but shows a lack of respect for the people you say the country needs.

David49 Wed 04-Mar-26 19:34:06

"I don't agree that the current education system is a mess, and you are not offering any evidence that might change my mind. That is simply your opinion, which you are using to reinforce another opinion, which is that the system needs to change. That doesn't make sense."

Classroom discipline appalling, high rate of teachers leaving, high rate of unemployment of school leavers, lack of technical and interpersonal skills of school leavers. Graduates with irrelevant degrees that nobody wants to pay for, high rate of graduates not getting graduate work, record student loans not being repaid, over 700,000 graduates on Universal benefit.

Yes the educations is fine.

Doodledog Wed 04-Mar-26 20:00:18

Can you back any of that up, or is it a series of further opinions?

Which degrees are irrelevant? Who is measuring interpersonal skills and how? Would the school leavers develop such skills if they went onto further or higher education?

Student loans are not being repaid because the structure of them means that most people don’t pay off the capital - the repayments go on the interest. That needs to be changed, I think.

What is ‘graduate work’?

Allira Wed 04-Mar-26 20:45:54

David49

Allira

It's all about "Chiefs and Indians" at the end of the day, the chiefs do the organizing, Indians do the work.

Not quite sure what you mean by that David49, who exactly are the Chiefs and who are the Indians?

The tradespeople we know tend to run their own businesses and are hands-on themselves. Their employees are well paid too.

You all really don't have a clue.

Yes a tradesman, a worker starts work as an apprentice and works his way up as far as he can, some stay as one man bands some develop massive businesses. It doesn't matter if a technician is a hairdresser or a software engineer, all learn a trade partly practical skills, partly theoretical, our education system does not provide the productive skills we need.

For those that are unsure, Chiefs are the bosses who do the planning and provide the finance for a business, the Indians are the workers who put the plan into action, make the money to pay for the company and pay for all the managers, administrators, regulators, and revenue collectors, and hopefully, a surplus to expand the business

Workers are the most important part and we don't have enough, we have to import migrants.

Do I value education?, of course, as a means earning a living, we have to have teachers, doctors, lawyers, all need to go to university. The whole aim of university is to earn more and have a better life style, great for those that are lucky.

"Uni" has become the ultimate aim of far too many, there simply aren't enough graduate level jobs. Far too many are taking low level degrees in subjects where there are few openings. Currently virtually anyone who want to go to university and study their choice will find a place regardless of whether the rose any prospect a job, this has got to stop. Places have got to be allocated to those disciplines the country needs, not the students dream.

You all really don't have a clue.

Oh, that is very funny!! 😂😂😂

Allira Wed 04-Mar-26 20:51:15

Thank you for replying to David49, Doodledog

I'm far too busy to reply.