Although now a semi-retired book seller, I still sell on a couple of online book sites. I have been a professional dealer for over 46 years. When I was at a book fair people often haggled and would often get a small deal… depending on how nicely they asked etc. However people never seem to understand that traders like myself have to pay often large stall fees ( London Fairs ran into £100s, £1000s for really top end fairs) . Petrol, parking, travel, and overnight accommodation often. Nowadays most sales are done online where there are still huge overheads… monthly fees to the site, commissions and admin fees up to 20% per item sold taken by the site also! Not to mention al, the work done to describe condition, etc, properly, photograph the book, research, etc etc!
So when you next consider asking for a discount please bear in mind that we already lose loads of monies per book we sell before any further loss we might occur by providing the customer with a discount!
I recently had a book on sale for £145.00. That meant that when I sell it I get back around £115. Customer wanted it for £100… I would still lose the site commissions and fees which meant I might get around £80 …for £145 book that cost me £95 to buy in the first place! This customer was insistent and eventually raised his price to £110! I said no and he was quite polite about it all
What always gets me are the customers who ask for ‘flexibility’ …I offer them a reasonable discount … and ask them to reply either way… but most rarely do… I find that so rude! I have done them a courtesy of working out what I can afford to lose and offering a discount… and they don’t even bother to reply!
We are all ( almost all there are some big players of course) small traders ekeing out a living for the love of our jobs… and we are treated as nobody worth replying to!
Please bear that all the above in mind when next asking for a discount.
I am not referring to ebay btw, where they do have an ‘ ONO’ service. I presume that is written into the original price by the seller.