mobility scooter

I'm not sure of your rights but I would certainly ring them or get your son to go in to see them and show them his findings,its a pity he didn't find this information before you went shopping isn't it but I would still certainly make them aware and mention that you have put your finding on your favourite forum to let others know that they should certainly shop around.

you are right glammanana we said that after i am afraid that was my fault they are a local business i have been aware of them for a long while and being a disabled family run business i trusted them,a mistake i wont repeat but thank you anyway

If they say they will match the price, go back and show them what you have found - nothing to lose.

I once went to a VW dealer to buy a new Polo, having found a cheaper price (by about £1000!) on the net. I said I would buy it from them (the dealer) if they could match the price - and they did! OH was creeping away in embarrassment - he would never have done such a thing! I was chuffed to bits. Doesn't work if you are wanting to part exchange though - has to be an outright sale.

bichonmad I just had another thought about this,if the supplier is not happy refunding your money ask for extra's for the scooter such as rain cape/waterproof and comfy seat cushion I would certainly try for it.Nothing ventured etc.

I would treat this as a similar purchase to a car. Nobody expects to pay the quoted price, a deal can always be done, so you have nothing to lose by going back to negotiate. The idea of requesting extras is a good one.
Good luck!

I respect you for giving your business to a local firm, it is something we should all try to do more.

If their price 'guarantee' only says they'll try to match any local or online price then that is no guarantee at all. If they say they will match then you can hold them to it.

Ring and query the price paid.

Are there any legal requirements for owning a mobility scooter like a blue badge etc? I only ask because their numbers are increasing in our local town and the age of people using them seems to be getting lower.

I'm sure they are a huge benefit to people with mobility issues but I found myself looking at quite a few yesterday wondering if CBA to walk syndrome might be the real truth in some cases.

They also seem to be getting bigger and faster or is that my imagination?

Merlotgran Its certainly not your imagination I have seen some big scooters out and about being driven quite quickly on pavements in fact I have had to on one or two occassions had to dodge out of the way or be driven into,its a shame not all people use them with care as most of the users do but you will always find a few people who do not take care,would public liability insurance make any difference at all ?

I think they hold rallies near us!

Aka