I have been with BT for a few years now. My latest bill was about twice as high as it was 5 years ago when I moved here.
So I went on a price comparison site and found I could get better for half the cost on Plusnet, which happens to be a subsidiary of BT.
I have just phoned up BT to ask for my MAC number to change supplier, and the lad I spoke to offered me the same thing for half the price. I said sorry but you have just told me that you have been charging me twice as much as you needed to for the past year, so I'm still going to change.
Anyone had a similar experience?
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