We did have that too gd and they also changed (upgraded) the Stock Brokers bit. We don't actually use the bank account so don't know whether that worked well or not.
I've looked on Twitter which is quite lively with threats of reporting to the Fsa etc etc
Dh spoke to someone again today so we'll see what happens - if anything!!
British style conquers on this occasion.
Feeling like im on the slippery slope!!!



