We have learned that you don't have to switch at all - just ring your supplier and remind them you have a choice and that you need their best offer. In our experience, they usually lower your current rate.
Good Morning Saturday 16th May 2026
Sign up to Gransnet Daily
Our free daily newsletter full of hot threads, competitions and discounts
Subscribe
No offence intended but hands up all those who go after the best deal for utilities, credit cards, broadband and mobiles and change provider regularly. What my friend calls the rate sluts (herself included).
Or are you, like me, a creature of habit, loyal, and think if it’s not broke there’s no need to fix it? I hear of such disasters when changing from one supplier to another that I can’t believe the effort is worthwhile.
I’ve just read that people like me make suppliers smug, we stick and pay the most no matter what. Maybe that’s true. What do you think? I’m willing to be converted...
We have learned that you don't have to switch at all - just ring your supplier and remind them you have a choice and that you need their best offer. In our experience, they usually lower your current rate.
Have switched energy suppliers several times with no problems.
Never switched banks but considering the possibilities.
Like to have a zero rate interest credit card, so payment for big purchases can be spread over maybe 6 months with no interest.
I'm now having concerns about Virgin for broadband/TV/phone package so will be looking into that.
I chose Virgin a few years back because this area had their high-tech cabling installed while at that time BT didn't. I believe they now do.
Could anyone tell me if switching to BT now would mean a new cable installation would be needed? IE are the systems compatible?
By the way I believe, as others have shown, that it's perfectly possible to handle all of these issues without relying on a husband to do it!!
I change everything but my bank every 12 months. Our house insurance had gone up £40 this year for no reason so I got the same for £70 less. Car ins, breakdown cover always switched. Switched from British Gas to octopus this year, no problems at all, all done for you. Joined Martin Lewis energy club and they check if you are paying too much. They also have a collective switch off from time to time and this often has cash back with it. Also use Quidco, last year £120 saved going through their site to buy goods. My mother in law had not switched her house insurance for years and was paying over £600 for her bungalow, more than our 4 bed house. We live in the same area. I don’t mind paying for anything but I will not be ripped off.
If you haven't changed suppliers, it's probably broke! Have a look at a price comparison site - you may well be horrified at how much you're paying over the odds.
And changing suppliers for just about everything is as simple and transparent as could be!
I check whether I'm getting a good deal every time anything is due to renew, and haven't yet failed to get a better deal.
It makes sense to check up on these things, but I don't want to be changing every other day or whatever. I changed my energy supplier once and got a better deal. I always check annual insurances, car, home etc, and often come up with a better deal. But I don't want to keep changing my bank as I like the one I'm with.
I consider myself to be totally financially savvy and rather enjoy the challenge when each contract reaches maturity. One comment I would make is to those who clear their ccs every month: be sure you have one with perks. I have splendid and convenient private club facilities with one and very welcome cash back vouchers with another. MissA I'd be very interested to know the name of the smaller energy company you are having such satisfaction with. I'm keen to leave the big six if I can.
I'm happy to be nominated as real real 'rate slut', if changing providers to get the best deals makes me one.
Financially savvy so always looking for the best deal. Having internet access makes it a fairly simple task and have never had any problems with changing suppliers.
With gas and electricity I feel switching is pointless - you could switch yourself into insanity if you took notice of the 'experts' who advise us we'd get a better deal by switching.
Switching is just a PR exercise by the Big Six energy companies who are quite obviously operating a cartel. Switching will do nothing to fix the major core problem - being fleeced by greedy energy companies who have the market stitched up!
My sons have both changed to a 'green' electricity supplier and have encouraged me to follow suit. My problem is that EoN supplied me with a 'smart' meter and I don't know how that would work with changing suppliers. Has anyone here come across that issue?
I have a spreadsheet! I think that tells you how I view all this.
A couple of points I don't think have been made so far:
1 When using a comparison website look for the small print before you start and tick the box for whole of market otherwise you will only see the deals which pay the website.
2 When your renewal comes in, go to the company's website and see what they would charge you if you were a new customer. If you like that offer go back to them and tell them you want to cancel and come back again as a new customer and see what they offer you.
3 When you have done your research and are planning to switch contact the company and tell them you are leaving and they will often make you a good offer.
4 Use their webchat and copy and keep the whole thing as a record. Vodafone's customer service is rubbish so doing this has saved us a lot.
Savings don't seem to have featured much. I really am a rate tart with my savings and this is where my spreadsheet really comes into use. I know when a rate is going to change and anticipate it so that my money is always doing as well as it can eg we have a Nationwide account each and a joint one, on which we get 5% interest but only for a year so that is flagged up and will be changed when the time comes.
When Martin Lewis was holding his road show I went to ask him a question he couldn't answer. DS took a photo and put it on FB with the comment 'Mum telling Martin Lewis how to do his job'. Yes, I am very financially savvy which is why we have enough money to enjoy our retirement.
I've never changed my bank as they look after me very well and I recognise all the call handlers by voice (yes...weird) however, I do sometimes transfer a lump sum into another account for maybe a year (Tesco was a recent move for 3% interest).
I use Topcashback regularly and got £99 when changing broadband from Plusnet to EE on an 18 month contract, bringing down my outlay to £199. I also received an extra £50 from EE as, if your previous provider charges you for leaving (mine charged £9.99 for the 6 days my contract had left) EE will pay you the £50 after you provide proof of the charge. That made my contract even cheaper at £149 for 18 months, BB+phone.
I'm with nPower for energy till this summer and exoect my bills to rocket as I've been on a 2 year fixed tariff. I like their customer service and their app. Household contents insurance is an excellent rate with all bases covered via Endsleigh. My ex covers the buildings and car insurance as it works out cheaper for multiples.
TPO gives me 1,000 mins+1,000 texts+2GB data for £3.99pm and I bought my mobile outright.
I'm really pleased when I can get a bargain that's good value in the long run.
Definitely change. Change insurance companies every year, bank, energy supplier, change internet provider unless they offer me a good deal. I’ve managed to push my Virgin Broadband and telephone bill down to less than £30 a month and that’s with upload speeds of 120 mbps, held my car and house insurance at the same cost and cut my energy cost by £25 per month by changing.
Why should I feel any need to be ‘loyal’ to a company whose first loyalty is making a profit for shareholders? I was with the same bank for 50 years, but now I just go for the latest best deal. I’m quids in.
House and car Insurances are always compared and haggled over, change most years although my son stayed with his car company this year but after comparing online he rang them and asked if they would match their much lower site quote rather than expect him to use written one and have him leave - they did.
Fuel we are fairly low users (compared to many of our friends) so wouldn't really save much by switching.
BB and phone I switched from Virgin years ago when they got expensive, went to BT. Stayed with them 3/4 years by getting better deals when calling them. Switched to Plusnet a couple years ago and got a reduction last year.
Sky we battle every year, my sons task as OH would take first offer, usually have to threaten to cancel to get good deal.
Savings used to get switched about but not any good deals around these days, poor interest everywhere.
annodomini - if you have one companies smart meter they don't work with different supplier. I think they are working on bringing out one that will be able to switch, but they are individual companies at the moment.
Something I forgot. Of course pay off your credit card in full each month but perhaps change to one which gives you cash back? For complex reasons we have a paid for bank account but the cash back pays for it so in effect all the benefits are free!
I moved from EDF to Octopus over a year ago and what a difference. Recently I had to change my email account so I let Octopus know over a weekend and within a couple of hours I had a reply stating that it had been done. I am treated like a person by that company.
Anno at present if you have had a smart meter fitted by one company it is unlikely to work for another but mid year that is going to change, that is why I am holding back.
We look for cheaper deals every year and regularly change our car insurance, home insurance, energy provider and I also take up the banking switches offers and usually have 2 or 3 current accounts running at the same time and I just move money between them to get the benefits.
When my 94yr old mother's home insurance came up for renewal earlier this month I brought her paperwork home and went onto the comparison sites and found that for the same cover I could reduce her payment from £340 to under £200, which is a big saving!
Mollie, you are doing the rest of us a favour by staying put, accepting poor treatment and profiteering and being anti competitive. The companies and banks would have to charge the rest of we savvy types more if they couldn't coin it from you. Many thanks.
I'm lazy, loyal and possibly pay too much. Unfortunately I was daft enough to have a smart meter installed and I believe that this can penalise you if you want to change suppliers.
All I wasted was my time and of course it isn't what it was cracked up to be.
What a horrible term 'rate sluts'. I think it's just being sensible. Sadly you get no thanks for being loyal to financial/utility companies these days. I never renew any contract these days without checking others' rates.
1/ Gas & Electric: We have been with the same provider for G & E for 15 years. Moved it once and moved back with in 2 months. Load of tripe about savings etc our friends/family and we have found.
2/ Telephone/tv and broadband: been with the same company for 15 years. Ring once a year to get an improvement deal which I always do. You can probably work out who as it's all under one roof.
3/ Mobile: not moved and is separate company from no 2! All family stayed with one company for 15 years plus. Won't get better in our view
Banking: guess what: no not moved LOL. I have banked with my bank for 38 years! Ouch when I worked that out. All family do too. That's s tradition of 5 generations now. Ancestors worked for the bank.
Insurance: surprise we have moved them around for better deals
Um anything else? We aren't stick in the muds. Just happy with the services we have. Not going to fix what isn't broken
The stress of changing energy suppliers is something I could do without. Being on a fixed income (like most of us here), it's the worry that the new supplier isn't being paid the correct amount and that I'd be left with a large bill down the line.
Last year a new tenant moved into a nearby flat, signed up to her energy supplier, who, because we have similar but not identical addresses, promptly cancelled my direct debit without contacting me. Took a while and those interminable phone calls to sort out. Likewise a friend changed suppliers and despite her calls saying she wasn't paying enough, a year later they found they'd made a mistake at set-up, and had 2 accounts for her, one of which had no money going into it!
PS: Just to confirm above. If I wasn't happy with a company and what they offered I would move. I/we are happy hence we dont. I save money and more in other ways
I am in process of changing gas & electric at the moment, contract is up at end of month and they wanted to change me to a higher rate and up my dd's despite being in credit by at least £150 if not more. Went on Quidco, changing to a green energy which is £10 a month cheaper and about £50-60 cashback. I have changed before but not for several years now as been pretty happy until now.
Always compare buildings/contents and car insurance - sometimes stay with them if they will match quotes, if not change.
Not changed banks for many years although do use two - no credit cards only debit.
Looking at life insurance at the moment (to cover funeral costs) so on comparison sites for that.
lovebeigecardigans1955 Why would changing energy companies be a problem with the smart meter? We changed so ours no longer works but, as we didn't look at it after the first week, it doesn't bother us. I think it is great that they send off the meter reading but apart from that just think they are another thing to dust! Maybe that's because I am of the generation that never left things on when I wasn't using them. Know that the washing machine is using electricity is hardly going to stop me using it!
Registering is free, easy, and means you can join the discussion, watch threads and lots more.
Register now »Already registered? Log in with:
Gransnet »Get our top conversations, latest advice, fantastic competitions, and more, straight to your inbox. Sign up to our daily newsletter here.