TSB

Good grief Charleygirl I’d assumed most people were able to access by now I see I’m wrong. I wonder how much custom they are going to lose over this debacle.

Luckily tanith it is not my only bank account or I would be having problems. I only hope that my work pension goes in on the 2nd of May and that bills are paid. At least I can use my debit card.

Makes me wonder whether I should have a back up account somewhere else. Glad you are able to manage thus far.

tanith you definitely should- even £200 in a BS. I have that also but very little in it. I did this ages ago when forsome reason I had to wait days for a new card and had little access to any money.

I've just read this thread and tried going into my TSB account (which was fine last night). It's down again - 'Server unavailable'.

Unbelievable, I really thought it was back to normal. A site called Down detector is useful for getting updates from other TSB customers (mugs?)

The welsh lady with whom I spoke intimated that they were a fair distance away from solving whatever the problems are. Thank goodness for Santander.

Sorry, Welsh- mea culpa

Oh Charley, am sorry to hear this. Accounts are accessible. My local branch are wonderful, and I can phone direct - I would phone yours tomorrow if I were you.

Hm999 luckily I do not need the money because I have another account elsewhere- it is just a pain because one day the bank is back to normal, the next they are having teething troubles. I think that they may lose a lot of customers because not everybody like me has another bank account and a building society account.

Mine is ok now - I was able to login yesterday and have just tried it again and it's still working. Hope you're able to get in tomorrow.

Here we are- it is the 4th May and for 2 weeks I still have not had access to my account. I have decided to leave TSB to it and move my account, I have started that process today- a pity as I have only been with them since last November but this is not good service.

And banks are constantly urging everyone to bank on line. Being a couple of dinosaurs we don't, and when I hear stories like this I'm glad we do everything the old fashioned way.

for all of you being affected by this. It must be a nightmare. How on earth are you managing to cope?

Smileless I do not have a problem coping because my state pension goes into another account and in case it packs up I have a passbook with a BS so all I have to do is walk through the door to extract some dosh. I have not told TSB that- not that they are bothered.