Gransnet forums

Legal, pensions and money

Medical records accessed and altered by "unknown staff member".

(30 Posts)
DammitJanet Tue 03-Jul-18 06:43:56

Thank you for your replies.

To expand and without going into too much detail "unknown staff member" has accessed my records, changed some personal information and then disclosed the false information to the DWP.

TwiceAsNice Tue 03-Jul-18 06:30:05

When I worked in the NHS I could log in and add extra information about my clients appt with me and could change it if I typed a mistake and didn't realise until I submitted it but it would always show it was me and what my job was eg my name and counsellor. So your record should show who made the entry because they have to have ID to access the system . You have a legal right to see your entries, complain and ask for the practice manager to sort it out

Grannyknot Tue 03-Jul-18 06:23:09

Does it really matter as long as the record is accurate? Perhaps the "unknown staff member" was a locum or a temporary staff member so they didn't have staff ID...

It wouldn't bother me as long as the info held is correct.

Jane10 Tue 03-Jul-18 05:45:32

No. OMG how awful. Not sure how the 'accessor' couldn't be identified though. confused

DammitJanet Tue 03-Jul-18 05:41:51

I thought there was a trail left and access without identification was not possible.

Has this happened to anyone here?