Looking again at the OP, it’s obvious that a lot of the groundwork has been done and evidence of ID and living in the UK has been asked for. If you can list for us exactly what’s been asked for ‘granny62’, and which of these you or your brother can’t get, perhaps we can be of more help. I’m mindful that some MPs are a great deal more helpful than others!
Heated Brush recommendation,please.
Last weekend, in Rutland, the first statue in Britain of the late Elizabeth II was unveiled.