I have just come from a quarterly meeting for CAB staff and volunteers where we learned that locally we have helped over 5000 clients to claim benefits this last six months making them collectively £92 000 better off!
In paticular, one retired couple, who were not eligible for Pension Credit learned that they were entitled to £65 per week in Housing Benefit and £13 per week to help with their Council Tax.
They were also helped to claim Attendance Allowance of £60 pw - this one is not means-tested.
So it is well worth doing an online benefit calculation and getting help with claim forms. The biggest problem for clients is getting through on the phone as we do not have enough staff and volunteers to meet demand.
So maybe this is a thought for anyone with spare time on their hands? If you are computer literate, there is a role or you.
I often think about giving up, but when I hear how great the need is, I feel I have to continue.