I want to caveat this by explaining I’m an IFA, with my own practice, and have never had a complaint from a client despite being in financial services for over 35 years. I’m affiliated with the Law Society and an associate member of SOLLA (Society of Later Life Advisers) and qualified to Chartered level in Later Life Planning.
Until, and unless, we have agreed a fee, all meetings with a client are on my time and do not carry a cost. I spend time educating a client on risk, volatility and capacity for loss and, together, we agree the most appropriate investment strategy going forward.
If it’s something a client is confident doing without help, then I’ll leave them to their own devices, however, if they want to utilise my knowledge and experience, and have ongoing investment advice, then I charge fees which are agreed upfront in writing.
Most financial advisers are not independent and are either tied or restricted. What that means is if, for example, you go to Barclays or Santander, they’re going to sell you Barclays or Santander products. If a St. James’s Place or Wesleyan adviser comes to your home then they’ll sell you St James’s Place or Wesleyan products, in the main.
A true IFA will have access to the whole market and will be able to recommend not only the best platform (cost isn’t always the main driver but it’s certainly important), but should also be recommending a risk rated, asset allocated portfolio, which utilises the most tax efficient approach for an individual.
They don’t take commissions for this, and haven’t since the end of 2012, but should provide a clear breakdown of costs, including the platform, the fund managers, and their own initial advice fee plus any ongoing advice charges.
Ongoing adviser charges can be switched off at any time and a client has the absolute right to stop using an adviser if they feel there’s no benefit.
I could keep going and add loads of extra information but just wanted to dispel a few of the misconceptions I’ve read above.