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Bulb

(4 Posts)
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GagaJo Wed 16-Nov-22 13:09:54

Is anyone else here having problems with Bulb?

I'd developed a large credit balance with them, which they wouldn't refund (2 months, 6 phone calls, a compaint) until after I'd contacted the Ombudsman.

NOW they're not taking my monthly DD to cover my bill.

There are so many complaints online about them. I don't understand why this isn't in the media.

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Riverwalk Wed 16-Nov-22 15:20:49

They are in Administration and were about to be taken over by Octopus, but this was halted as there was a legal challenge by some other energy companies.

Your money will be safe, but it's frustrating that you can't access it!

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GagaJo Wed 16-Nov-22 16:37:01

Yes, I know the situation, but their service has hugely deteriorated. This time last year, they were great. Now? They can't get anything right.

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FlexibleFriend Wed 16-Nov-22 16:42:05

I'm with Octopus and their site directs you here
bulb.co.uk/blog/bulb-update-for-members

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