Hello. I had to contact my local MP to investigate for me and he was excellent. They had not calculate correctly on the right basis that is. Eventually a higher up manager than the one originally involved calculated it on the correct basis increasing my pension fronm 200 a month to 750. The explanation given by the final manager involved was my assessment had probably been done by a person unfamiliar with the rules! There are multitudes of rules and none are necessarily what they seem to be and I have had multiple different opinions from the staff beginning with a flat refusal to even uphold what is written on their own web site. Once Damian Hinds MP questioned them I finally got some responsible people with some knowledge sit up and take notice.
Complain complain and use your MP otherwise you will just be exploited by people who dont know their job.
Is democracy being by-passed in favour of the billionaires?


It was 2020 though, so perhaps things are different now.