octopus automatically upping payments

I did what Shinamae did with no problems either. I decided 2 days ago to fix it for a year so that was sorted easily. I have been with them almost since they started and found them very helpful.

They emailed me with a change, but I thought it was too low so I upped it myself not a problem at all

Its usually easy to change the amount yourself. They are probably trying to make sure people have enough reserve for the Winter as many wont receive the Winter fuel payment this Winter. Ive been withm them ages and not had any probs.

MandL

Another option might be to change to variable direct debit. I am also with Octopus, and now just pay for what I use every month. I just emailed them to make this change- it was very easy.

I did mine on their app.

Is it just a suggestion though karma?. Actually the opposite happened with me and I felt they wanted to set my monthly payment too low - it was easy to use their website to adjust it to what I wanted.
You could do the variable direct debit like MandL but remember we are about to go into cooler weather fairly soon.
Personally, I prefer paying the same set amount every month.
Just re-signed with Octopus before the latest price rise.

Another option might be to change to variable direct debit. I am also with Octopus, and now just pay for what I use every month. I just emailed them to make this change- it was very easy.

They tell you they are increasing payments to make sure you cover what you are expected to spend over the next 12 months. I assume they’ve done it now because the new much increased price cap has been announced.

The emails are always clear that you can decline or amend the new amount, and it takes two minutes, if that, in the app. I really don’t see the issue.

It has never been a problem with Octopus to set your own direct debit amount. I always pay less than their recommendation.