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Bank closing bank account out of the blue

(29 Posts)
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Silverling48 Tue 31-Dec-24 18:00:38

I think sometimes banks close accounts if there hasn’t been any movement for a period of time. It’s better for you if him to contact them quickly or pop some money in. Otherwise it can take a time to get access to these accounts.
M &S have done it to us a few times. We pop another £20 in and all is well.

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mumofmadboys Tue 31-Dec-24 17:48:04

His bank address is our address so I have opened any letters and shared content with him. He hasn't had an income for 9 months having saved up for this big trip, now back at work. He still has a positive balance though.

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Allira Tue 31-Dec-24 17:42:53

Santander did announce they were closing certain accounts but were inviting customers to change to a new account, I think.
If that is the case, did your son miss the letters if he was travelling?
Or has he not paid money into his account regularly and been using up the balance when travelling?

Banks are making arbitrary decisions lately, Nationwide being another one.

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mumofmadboys Tue 31-Dec-24 17:26:25

My son, who is in his 30s, has banked with Santander for over 15 years. He is never overdrawn nowadays, not since his student days when he had an allowed overdraft. He has no credit cards and no debts. The last 9 months he has been travelling. Still has a positive balance in his account. He has just received 2 identical letters saying they are closing his account in mid February. Has anyone else experienced the same? Or members of their family? The bank say they do not need to give a reason! He has phoned them and complained and Santander are supposed to be getting back in touch.

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