Has anybody ever gone through the small claims court and, if so, what was the process like? Was it stressful, easy, successful, worth it, etc?
We've had a new bathroom which looked absolutely gorgeous when completed but things have started to go wrong. First, the wall-mounted mirror cabinet started to come away from the wall due to a botch job of fixing it to the wall. The bathroom fitter came back to take the cabinet off the wall, but has not been back since to fix the problem behind the cabinet. The plug in the sink has jammed - can't move it at all, so we're left with a sinkful of water and an unusable sink. There are lots of other niggles too - the finish is pretty dreadful in places.
The fitter won't answer our phone calls - he responds to emails every now and again with excuses as to why he can't come round (plasterer's on holiday, the right brackets haven't turned up) but then.... nothing.
I thought of getting someone else in to fix everything and then taking the original fitter to the small claims court. Would this be the best solution, do you think? Or do people like this just get away with it?
Please, I don't want lectures about what I should have done in the first place. The bl** man was recommended, and he did seem a nice bloke up until recently.
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