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Legal, pensions and money

Lasting Power of Attorney

(34 Posts)
Mel1967 Mon 24-Nov-25 17:40:25

Hello,

I need to use Power of Attorney for my parents.

Is the paper part the part that says:

Notice of registration of a Lasting Power of Attorney

I have created an online account but have had to request a new activation key.

Many thanks

Susie42 Wed 02-Sept-26 15:34:53

Please remember that an LPOA ceases to be valid the moment a person dies, and everything is then governed by the will.

Oldnproud Mon 31-Aug-26 18:31:33

Pittcity

We are using our POA for Mum.
All the companies that we have contacted have just needed the online code. Nobody has wanted a paper copy. You can just give the code over the phone and they can access the POA.

You were lucky Pittcity.
When selling a property for a relative earlier this year, my brother had to make a 120 mile journey (each way) to show the original paper documents to an estate agent. They wouldnt accept either a fully legal, signed copy of the POA or even an online code, and he couldn't risk the original paper documents going astray in the post!

Pittcity Mon 31-Aug-26 17:34:56

We are using our POA for Mum.
All the companies that we have contacted have just needed the online code. Nobody has wanted a paper copy. You can just give the code over the phone and they can access the POA.

Whiff Mon 31-Aug-26 05:37:54

When I did both powers of attorney I used a solicitor and my daughter and son in law are my attorneys they had to sign paper copies . My solicitor has original but I have copies with all my paperwork at my home. Anything legal I always use a solicitor. I know once signed they had to be registered by a government department in London . Changed my will and did both powers of attorney in 2020 but can't remember what the government department was called. If you did it online I assume you need to contact that department to get paper copies no idea how much it would cost. Think it was £80 to have both registered in 2020.

Have you looked at gov.org to see who to contact. Sorry can't be more help.

Oldnproud Sat 29-Aug-26 16:37:34

Good to read further back that you sorted this out, Mel1967.

pably15 Sat 29-Aug-26 11:24:37

our 3 AC are our POA and each of them have a signed and stamped form

eddiecat78 Fri 28-Aug-26 13:11:04

Reported

Gango Fri 28-Aug-26 09:29:34

Message deleted by Gransnet. Here's a link to our Talk guidelines.

butterandjam Thu 09-Jul-26 17:23:39

Mel1967

Thank you.
The Power of Attorney has already been set up & registered
I need a paper copy of it, but don’t know how to get it??

You (and your parents) should each have been given copies at the time. If it was set up by your parents solicitor, they may have a copy. Wherever your parents Wills are kept/stored,, you may find the POA in the same place.

Ii should have been registered with the Office of the Public Guardian so contact them for help.

V3ra Thu 09-Jul-26 17:12:38

www.gov.uk/guidance/using-the-donors-lpa-access-codes-and-view-an-lpa

If you need to show proof of a PoA, eg to a bank, you can generate an access code for them to see it online.

(This doesn't apply for a PoA that was set up before 2016).

crazyH Thu 09-Jul-26 16:56:59

It’s easy enough to do it yourself.
It costs £98 per POA .

twiglet77 Wed 20-May-26 08:27:24

Patricia213

Oh yeah, I’ve heard really good things about The Adcox Firm PLLC. A friend of mine used them and said they were super helpful and professional. They’ve got offices in Austin and Nashville too, so they’re pretty easy to reach.

Possibly not so easy for the vast majority of Gransnetters, who are largely UK based!

NotSpaghetti Wed 20-May-26 07:55:09

Apologies.
I have just repeated what you know.
Sorry.
Only read half the thread. Rarely do that. Sorry.

NotSpaghetti Wed 20-May-26 07:53:38

eddiecat78

That's a mystery! Once whoever completes the application it is processed and they are sent a paper copy. There should also be paperwork confirming it has been registered. It does take months for the process to be completed.
If the copy has gone missing I think you should contact the Office of the Public Guardian armed with as much information about the application that you can find and ask how to proceed.

I think there was a section asking who gets the actual document.
Some people have it sent to the proposer and some to the recipient of the powers.

I expect your parents have it... but I think

kittylester Mon 29-Dec-25 17:39:22

I think you should contact the Office Of The Public Guardian. They are very helpful and will be able to answer all your queries.

Mel1967 Mon 29-Dec-25 15:27:56

Happylady2025

Mel1967

Thank you.
The Power of Attorney for my parents has be set up.
I am the only Attorney.
What I would like to know is how to get a paper copy of the POA.

you should have been sent a paper copy when you set the POA up. If not if you email their office they should send another one out to you.

Thank you.
Now all sorted.
The POAs were with my parents Solicitor.
I now have certified copies of them.

Happylady2025 Mon 29-Dec-25 13:42:03

Mel1967

Thank you.
The Power of Attorney for my parents has be set up.
I am the only Attorney.
What I would like to know is how to get a paper copy of the POA.

you should have been sent a paper copy when you set the POA up. If not if you email their office they should send another one out to you.

Mel1967 Fri 28-Nov-25 08:19:46

Hello,

Just to let you know:

The POAs for my parents are with their Solicitor; who is going to let me know when they are ready for collection

Mel1967 Tue 25-Nov-25 08:17:57

eddiecat78

Mell967 if I remember correctly you would have been notified that the POAs had been registered because you are the Attorney. The stamped applications would have been returned to your parents - plus letters notifying them of the registration.
Most donors keep the paperwork themselves but if this solicitor is storing their wills they could have decided to store the POA's at the same place.
Best of luck!

Thank you.
Your reply is really helpful.

eddiecat78 Tue 25-Nov-25 07:52:16

Mell967 if I remember correctly you would have been notified that the POAs had been registered because you are the Attorney. The stamped applications would have been returned to your parents - plus letters notifying them of the registration.
Most donors keep the paperwork themselves but if this solicitor is storing their wills they could have decided to store the POA's at the same place.
Best of luck!

Mel1967 Mon 24-Nov-25 22:41:04

eddiecat78

Just a thought, if your parents used a solicitor to make the application might they have asked the solicitor to keep the documents?

They did use a Solicitor, so you may well be right.
I have the paperwork to say that POAs have been registered, but that’s it.

eddiecat78 Mon 24-Nov-25 22:21:39

Just a thought, if your parents used a solicitor to make the application might they have asked the solicitor to keep the documents?

Primrose53 Mon 24-Nov-25 22:18:21

The official POA document runs to around 20 pages, as I said each page is punched at the bottom to show it is the original document.

Why don’t you ring the Office of The Public Guardian ? 0300 456 0300 you can also email.

eddiecat78 Mon 24-Nov-25 22:18:03

That's a mystery! Once whoever completes the application it is processed and they are sent a paper copy. There should also be paperwork confirming it has been registered. It does take months for the process to be completed.
If the copy has gone missing I think you should contact the Office of the Public Guardian armed with as much information about the application that you can find and ask how to proceed.

Mel1967 Mon 24-Nov-25 21:55:44

eddiecat78

Mell967 it depends who is asking for the copy. In my experience some banks are happy if you take the original and they photocopy it. Otherwise you probably need a "certified copy" where somebody like a solicitor has to sign each page of the copy certifying it is correct
I suggest you ask whoever needs it exactly what they will accept.

That’s the thing, I don’t have the original??