I had a fairly large sum (to me, anyway) in a 2 year Fixed Rate Bond. This matured on 12th August and since then I have been trying to close the account and have the money to my Barclays Current Account.
They wanted proof of identity, fair enough - emailed photos of Driving licence, Passport and for good measure, my Council tax Bill.
Rang today but apparently, my account was compromised last year, yes, I remember someone purporting to be from KR , ringing me in the middle of the night and asking some daft questions. So I hung up and rang the Fraud department. AND, because of this breach, they are now holding my money back.
I have been on the phone all day with no solution. .
The battle will resume tomorrow
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