Appoint the right people? He had 5 deputy mayors all of whom either resigned or were sacked, at least 2 very dodgy, none of the directors/ special advisors lasted for various reasons. He also made quite a mess of a lot of things in London - worse congestion, made worse by his policies, worse air quality etc He didn't manage to negotiate with the RMT and start the night tube which he promised , he promised not to close fire stations, ticket offices , to support rape crisis centres ( all lies) when challenged he just calls everything piffle. Amusing for about 5 minutes, but not sustainable. Could go on, it's well,documented. He was ok at heading up the olympics but he just had to make a few photocalls, funnily enough the transport system worked brilliantly during the olympics, when extra staff taken on, went back to being rubbish afterwards. . Ken Livingstone won the olympics for London not Boris Johnson