It is still anecdotal without evidence that the problem is getting worse or without some idea of how many patients use their GPs like this. I haven't watched documentaries about A&E, so I can't comment.
The Nuffield Trust analysed the crisis which happened during the winter of 2014/15 – what was the money spent on and why did it not help the situation?
www.nuffieldtrust.org.uk/media-centre/press-releases/nhs-will-struggle-cope-winter-new-analysis-finds
It might come as a surprise to many people used to media stories over the inappropriate use of A&E, but the Nuffield Trust’s analysis shows that the problems in winter are not caused by more people turning up at A&E. In fact, fewer attend in cold weather. However of those that do attend A&E admission rates are relatively high and there is an increase in people with breathing problems who need to spend longer in hospital.
The underlying cause of the crisis is that bed occupancy is much too high, often around 92%, so there is no flexibility in the system and it collapses quickly as more patients are admitted. The ideal rate for bed occupancy is 85% as this allows flexibility in the system so a spike in admissions is no problem.
Most notable in the analysis is that a small number (just under 4%) of patients are not discharged from hospital when they should be and this has a major knock-on effect through the hospital.
The report concludes the following:
•Winter crises in A&E are caused by blockages in moving patients through hospital beds and sending them home – not by more people turning up.
•These blockages happen because NHS wards are fuller than they should be. The Health Service is 14,000 beds short of a level that would provide reliable capacity.
•41% of extra winter funding last year was spent on simply adding additional beds and staff. But there is nowhere near enough funding to actually close the gap in number of beds.
•Instead, money and focus should be used more strategically. 3.6% of patients account for 37% of time in NHS beds. Finding ways to safely treat these people outside hospital should be a major priority.
The Nuffield Trust analysed how the £700 million provided in winter 2014/2015 was spent - £254 million (41%) was spent on extra beds and staff; £74 million (12%) of money spent on minimising delayed discharges; and seven day working absorbed £61 million.
The report noted that spending money at trying to increase capacity is just not feasible as nowhere near the number of beds actually needed (14,000) can be created to avert the crisis this year due to both time and lack of funds. Instead the report concludes that the target for spending should be the set of patients who really do not need to be in hospital.
These patients would be better cared for either in their own homes, special housing or nursing homes, where they generally do better if supported by community services. The Nuffield Trust concludes that “reducing length of stay among this group could make a disproportionate impact in controlling how full wards get. Looking carefully at how they are treated could also help to avoid the hold-ups in moving people around that tend to form the triggers for blockages and crises.”
However, adult social care is being starved of funds, despite its role in averting a winter crisis.
In early December soon after the spending review a letter signed by a number of organisations including the Association of Directors of Adult Social Services and the NHS Confederation was sent to chancellor George Osborne, health secretary Jeremy Hunt and local government secretary Greg Clarke, called for “concerted action” from the government to avoid the financial crisis currently affecting social care.
The group noted that the settlement delivered in last month’s spending review is “not sufficient”, “not targeted at the right geographies” and “will not come soon enough to resolve the care funding crisis”.
Just a few days after the Nuffield Trust reported its findings, a training scheme designed to create a career pathway for care workers and address the shortage of nurses in the care home sector was axed. The £178,000 scheme would have developed the role of care practitioner, training care assistants to take on some of the roles of nurses.
The start-up funding for the scheme had been promised by the UK Commission for Employment and Skills (UKCES), a government quango, under a £1 million programme to find “workplace solutions to the gender pay and opportunity pay gap”. But the promise was withdrawn after the spending review.
On the 12th December three days after the Nuffield Trust report, The International Longevity Centre reported that “despite a pledge from George Osborne that social care could expect a cash boost through local authorities raising council tax, there would not be enough money to meet the needs of a growing older population.”