Similarly, our local councillor (now heading up the 'Listening Team') NEVER replies to me, not even an acknowledgement; whether I write by email, post (always using the addresses given on the council's website) or even 'signed for' (which I did to make the point!).
Should add that I don't go writing about anything, have contacted her on average, once a year on specific issues.
I looked up the 'code of conduct' and there is no cause for complaint, the idea being that she can be voted out. I put my experience on our local FB page, as I was quite happy to justify my position. Others replied saying the same, but as she got voted in again, why would she bother?
Oh, and to get back on track, I agree about obvious lies (alternative truths?)
Can You Name 5 More Songs? (number 2)
Water Pollution -“ A National Disgrace”? A case for renationalisation?