I agree, whitewave. The Kensington woman's performance on Today this morning was unbelievable - arrogant, insensitive, and occasionally plain stupid. But that has been the standard of communication from the Council from day one.
The only valid point she made, that this was too big an event for a local council to handle by itself, should have been made early on, with thanks to all the volunteer organisations and individuals who had stepped in immediately, and a plea for understanding and an assurancecthstbcouncil staff were working their socks off. Mentioning the point now, in the way she did, cut no ice at all.