I have had to stop reading all of this thread as it upset me too much; so much lack of understanding, lack of empathy, and too much victim blaming. But, can I just correct one assumption made by several of the hard nosed Tories on here?
Mobile phones are not a luxury, they are a necessity for the following reasons:
(1) When on UC, it is mandatory to search for jobs online, communicate with the job centre online, make enquiries online, how would people do this without a mobile phone?
(2)A land line is more expensive; I have just renewed mine on a cheap deal with BT and it costs £19.99 per month, a mobile phone can be topped up with £10pm.
(3)If you are in temporary accomodation/short term rental you will not get a landline installed unless you pay a deposit, that landline number changes when you move home, a possible regular occurence.
(4) Just how many of you are experts in mobile phones? I note how many claim that these undeserving benefit claimants 'have the latest i-phone'. You know this how?