Once again it comes across as a blame the victim!! Now it should be safe for ALL passengers to have a reasonable journey. When there is enough staff on the train, even enough staff to be able to get information from once you are on a train it would be better for everyone. I have travelled all over the world alone and have no difficulty in taking myself where I want to go. I do not think I have more rights than others but do think I am as entitled to travel as much as others. Due to back problems I now need some assistance with long platforms or carrying luggage etc and stairs. So I went through all the routine of checking things out and researching all I needed to do and then booked my train. I do enjoy long train journeys and sometimes they are still more expensive than my driving myself. But of course when I am driving myself I know that I will go where I want, when I want and can trust myself entirely. On this carefully researched journey, I stood on a marked area for specific carriage and the train went quite a long way further up the platform and was very difficult to reach the correct door, only helped by another passenger. On the journey back I had been quoted a train travelling directly from scotland with no change but no Scotrail stopped in Edinborough, I had been given wron information, had to spend over an hour and no comfortable place to sit. Not long enough to go out and get something to eat or walk about, so just stuck in station. The actual staff I dealt with tried to help and did there best but I did not feel in charge of my journey, there were very few rail staff to ask questions of let alone find anyone to help me to get to the platform I now needed to walk along and after the total fiasco of their planning I had little trust in their ability to get me where I wanted to get to without delay, hassle, causing me a lot more pain with my back and overall I ended up paying more for a more stressful and problematic journey. Despite having a railcard and at the moment I am absolutely sure that I am far better keeping control of my journeys by driving myself and I know who I can trust. Yes after various phone calls etc I had some refund but it spoilt what should have been a special time away, and am now a widow and live alone. I had planned that trip with the idea that once the covid situation had improved I would hope to go back to doing yha and being free to come and go as I please. Well it would not have mattered one iota, whether it was a woman only coach you would still have arrived much later on a dark evening for a start and I had specifically gone for that train so that I would be early for a meeting of the group in the beginning. Huh I didnt even make the dinner!!! Well just let any man have a go at me and he will get more than he bargains for. As I say I have been around a while . At the very least having a very full heavy shoulder bag which can be held and swung at a suitable level with be quite a deterrent!! The railway companies should stop trying to just make the most money for their shareholders and provide guards and plenty of staff about to provide the service they purport to supply for the actual passengers they still have on the train. If we are going to get highly priced rubbishy food, on a train that cannot even be guaranteed to reach the markers for carriages that they themselves put there and the chance of arriving on time in a relaxed manner is about the same as a snowflake in hell!!