Evening Standard article highlights that John Holland-Kaye, Heathrow CEO has partially blamed 'travellers pretending to be disabled' for delays at Heathrow.
Passengers taking too many liquids on holiday, airlines not hiring enough staff and travellers pretending to be disabled are to blamed for the chaos plaguing Heathrow, the airport’s chief executive claimed on Tuesday.
Would that be wheelchair using British journalist Frank Gardner, stuck on a plane at Heathrow for the fifth time? Suzanne Croft, who has rare and progressive muscular dystrophy, who had to be carried off a plane at Heathrow by her husband? 20 wheelchair passengers left waiting in a non-air conditioned part of terminal 3? Or Gerardo Silano, who died after waiting to be taken off a plane (admittedly at Gatwick, rather than Heathrow) and trying to disembark himself.
uk.yahoo.com/news/heathrow-boss-blames-passengers-too-084906292.html