Recently my daughter had an infected finger. A simple course of antibiotics could have resolved it and get on with her day. Call GP, told to see a pharmacist. Ok, sees a pharmacist, you need antibiotics (really?), tried to see GP over next two days, no chance. Then phoned 111 as the infection was by now travelling and incredibly painful. Gets a text from the GP about her “swollen finger” saying ring tomorrow. In the meantime we decided it needed urgent care. They triaged and agreed it now needed lancing and antibiotics. Waited hours, then at half past eleven at night (we were the last there) they closed and sent us to A&E. Waited for more hours then went home (no chance of such a “minor thing” being dealt with, of course no one had actually looked at it for seven hours or they might have felt differently.. Demanded to see GP next morning, saw GP, who said oooo, that looks nasty, antibiotics, painkillers etc. marked it, said if it gets worse straight to urgent care. Within the hour the infection has spread again and back we went to urgent care. Lanced, after being roundly told off for her GP not doing it (!) and for leaving A&E, seriously annoyed by now. The infection was by now black. She is a senior school English teacher. Had to have a week off work. Kids had to have a cover teacher. She had endured severe pain and was so close to having sepsis. All for the want of an early treatment with antibiotics. I despair. Sorry for the long message, but seriously, how to make something simple turn into something serious. Not to mention the knock on effect on the school where she works.