growstuff You say The majority of people just don't seem to realise how fundamental the changes were or how disruptive and expensive those kind of changes are.
Surely that is the point. From the point of view of the patient they are unaware of any changes or any improvement in service, which must surely leave most people wondering what the purpose of the changes was.
As for the Long Term plan. I cannot see anything in it that will guarantee that when I (or my daughter, or my DH) have a serious problem we will be able to see and talk to a doctor face to face who will listen to our symptoms, treat them seriously and set about finding out the cause of the problem and treating it. I have rehearsed DDs experience a number of times, but it has taken me 10 months of seeing doctors none of whom has actually listened to me and understood what my main medical problem is, despite me being articulate and able to describe symptoms clearly.
That has taken a physiotherapist who has said 'this symptom is your main problem isn't it? and understood my frustration, yet even though he is a hospital physiotherapist, he can do nothing to enable me to see a doctor who might deal with it or assess it, not even one in his own department. I have to get in contact with a privatised entity called Connect Health who will assess me by phone and decide what to do.
I have already paid for one private assessment this year, with a specialist who has confirmed one condition that requires surgery that my GP had no interest in and recommended a reworking of previous NHS surgery which has not been successful. He recommended I see local surgeons, he is London based, so there is nothing in it for him to recommend surgery and other treatment.
New computer stolen by builder
What colour car do you have or did you used to drive?
Recalled for a further appointment after a routine mammogram
Calipso, best wishes for your daughter as she starts her treatment.