For nearly 30 years I worked for a very reputable care company which is part of a large housing group, it was and still is, one of the best paid in my area. It provides 24/7 Care at Home and Housing Support and/or outreach support to people within their own homes. The service users have differing needs due to e.g. Autism, learning disability often with associated physical difficulties, poor mental health, etc.
Support staff work shifts, who you were supporting determined the hours. Sleep-overs and waking nights are obligatory for the CaH and HS staff positions. Examples of shifts - 10.00-22.30, sleep-over, then 07.00-10.00. Another could be 13.00-22.30, sleepover, 07.00- 16.00. Also, again depending on who you were supporting, you might be working alone apart from the hand-over times (30 minutes at the start and finish of each shift) or you could be working as part of a team covering the hours between 07.00-22.00. Other than during extended periods of waking nights, I very rarely worked the exact same shifts two weeks in a row. This made the life/work balance very difficult at times, especially so for those with young/school age children.
I occasionally have a look through their social media posts to see what’s going on with some of those I helped to support for so long. Every second/third post is for applications for various vacancies throughout the group as a whole. The starting wage for cleaning staff for various offices/headquarters is more than £1.50 per hour than the starting wage for support staff within the care section of the company. Cleaning staff work exactly the same shifts every week. Is it any wonder it’s difficult to find staff for the care sector?