Costa coffee and milk allergy

gulligranny

I agree with flappergirl, who has succinctly summed up what I feel about this. It is a tragedy, yes - but if I had a child with those allergies I wouldn't dream of taking them into this sort of establishment where I couldn't control exactly what was happening.

We have a gc who has a VERY severe anyphylactic allergy to a common product. And I am afraid that I agree- if the allergy is life threatening, you don't just go to any café or restaurant and just ask for such a product- cross contamination, even when using garanteed without xyz- is just TOO risky. You would have to check the process, the chocolate and the milk- just TOO risky.

excuse spelling mistake. such a shame quick correction not possible on this site, as on many others.

For me it's the responsibility loaded on to someone who will be paid wages not equal to that responsibility. Theres something about that which makes me uncomfortable.

I have just been into a Starbucks and ordered a coffee. While waiting for it I was just thinking…….would I trust any of the baristas behind the counter with my life (which is essentially what happened when ordering the hot chocolate)?

Now they all were very friendly and seemed nice people, but my answer to myself was no.

Unless they were in a hospital setting for example, or flying a plane I was on. You get my gist I hope.

I have a friend who has a severe allergy. She goes into great discussions with the restaurant staff about how dangerous her situation is and she would have to be blue lighted to hospital etc....but then doesnt always have her epipen with
her!

Sorry sent too soon. I had read soya milk was used but the chocolate powder mix was probably made using cows milk.
The Costa staff member must feel dreadful as does the mother. A very tragic event.

I'd be wary of somewhere like Costa or Starbucks, because they always seem chaotic.

I think because every other person now has food allergies, (intolerance for some)" it's easy to forget how serious it can be.

So very sad to hear this . I was volunteering at a cafe for a few months recently as a barrister. Having never served various different coffees it was overwhelming the first days . I was asked for an oat milk coffee and as I took the money I had a moments panic and checked which milk I had used thank goodness it was correct . After that I always repeated the order back to customer for fear of getting it wrong. Sometimes there are very young people working in these fast moving places . Sadly , very sadly mistakes are made . Even by me

Went into a food outlet yesterday with my daughters and 2 out of 3 meals that turned up were wrong. 1 had an American burger full of mustard (a known allergen) and my vegetarian daughter received a chicken wrap. The server said that is what we ordered - but shut up when she showed him the order on her app!!

Sorry to rant on, but I wouldn't feel happy eating out in most places if myself or somebody I was with had a life threatening allergy.

It is so tragic this poor girl has died and I feel so sad for her family.