I made enquiries via my MP about an honour for someone I know of, who has worked virtually full-time and tirelessly - unpaid - for several years for a charitable concern she started. It does not involve any money changing hands, except very small amounts for P&P from the recipients of the items, whose creation and distribution she organises. And there is a huge demand for these.
The enquiry apparently had to be forwarded to that person’s MP - who replied very shortly that they could take it no further, since there were no trustees to be checked on.
Well, of course there weren’t - as I had stated very clearly, there were no standard ‘charity funds’ to be checked on!
TBH I was disgusted - IMO the MP just could not be bothered and was using a plausible-sounding excuse.
And this while, as usual, already well paid people receive awards merely for doing their jobs.