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NOW CLOSED: Take a look at E.ON's new energy tariff quote & comparison tool and give your feedback to be in with a chance of winning a £500 John Lewis voucher

(67 Posts)
KatGransnet (GNHQ) Mon 29-Oct-12 11:55:05

E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.

Here's what E.ON says about it: 'We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes'.

E.ON would like you to visit their online energy tariff quote and comparison tool, enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:

- how you found the comparison tool to use
- what the deals on offer were like e.g. how much you would paying and what rewards you could get

Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.

Thanks and good luck with the prize draw!
GNHQ

glmcall123 Tue 06-Nov-12 12:55:58

The site was easy enough to use and as I'm currently an E.on customer I understood the tarriffs. It seemed to be very straightforward, my only problem with the site is that the quotes were based on Ofgem statistics and not my personal usage. I had tick a box confirming that I understood this and the actual cost to me could be different to the quote, so, what was the point of using this site at all.

monno2 Tue 06-Nov-12 12:41:09

Confusing. We are Eon customers anyway and have been sent that link on a previous occasion. Didn't understand it then and don't now! What is so hard about providing one simple tariff? You pay a price for what you use!

mrmshaw Tue 06-Nov-12 11:57:47

Not very good at all.
I couldn't even get a quote as when using my post code and house number it listed every other flat as an option except for my own.

phia44 Tue 06-Nov-12 11:53:34

i'm really not a fan, hard to navigate and i don't like all the adverts. I would definitely stay with switch

26jibby Tue 06-Nov-12 11:36:10

It seemed very confusing. Organisations need to realise we are not all teenagers who are wizzs on the pc. The simpler the better is my view and that goes with working out the tariffs.

happysouls Tue 06-Nov-12 11:34:40

Easy to use and the quotes were good. I'm currently tied in so can't look at switching, but this will be a good tool to use when the time comes. I'm afraid last time Eon lost out because I wasn't able to select my address on their website and because I was using a cashback site I needed to register via a website.

rolybear Tue 06-Nov-12 11:32:17

In honesty i found this extremely confusing and found i had to read and re read constantly to understand what the tarrifs involved and then im still not 100%. I think the idea is a good one but the layout and terminology needs work. Unfortunately i wouldnt be looking to change provider after reading this as is at present im afraid its too confusing i like black and white.

petegilb2 Tue 06-Nov-12 10:48:12

I found the site quite difficult and confusing and they should know that there is no gas supply at my postcode really....

also with changing my provider from EDF to Scottish power I really can not see myself changing for some time.

lizd31 Tue 06-Nov-12 10:42:57

Not impressed with it, would still have to compare on other websites. I'm on a special tariff because I'm disabled & have a high usage as I use my heating 24/7 in the winter & there doesn't seem to be any offers for that so I woulnd't get the best deal

cinders59 Tue 06-Nov-12 09:31:20

I found it too confusion, I thought the government were suppose to make things more simple, different companies charging different rates for the first watts used etc.

mpad6869 Tue 06-Nov-12 08:25:11

Easy to use but as confusing as uswitch and others with all the discounts etc.

melandtony49 Tue 06-Nov-12 07:09:01

i can save money in most of the bills but i have always been confused when it comes to gas and electric. the tool does help understand where i can save. i am locked in to mine till jan 2013 so would like to look again and use it then

prwilson Tue 06-Nov-12 03:02:21

I still think it's unnecessarily complicated.

Why does one company charge different unit prices for essentially the same gas?

If prices go up (again) will this affect the comparison?

Why does one company need different tariffs? Just give us the cheapest price.

joeypooler Tue 06-Nov-12 02:35:04

I like how it is presented. Very clean and clear.

There is a lot of detail though and i'm just not sure I can fully take it all in.

Anne58 Mon 05-Nov-12 18:25:05

Although the look of the site was pretty good, not cluttered and a good font size that made everything easy to read, I was not able to compare with the offering from my current provider. I like the option of having the perks/discounts either as money of your bill or Tesco Clubcard points.

GeraldineGransnet (GNHQ) Mon 05-Nov-12 14:34:20

There's £500 here to be won by someone who posts on the thread. At present, the odds are about a million times better than the lottery.

(Mathgrans, please don't do the sum and tell me I'm wrong. I haven't actually worked that out. But the odds are rather good.)

michelleblane Sat 03-Nov-12 17:30:59

I found the site easy to use but as we changed from Eon to Scottish Power last month, we will not now be changing for a couple of years. I put in our address and it asked if we had gas. I would have thought as we have just changed from Eon, they would know we haven't.

SusannaCallaghan Fri 02-Nov-12 23:54:34

Well, I couldn't even get started - I input my details and postcode and their system didn't come up with my address! (My address comes up fine everywhere else).

jcdoh Fri 02-Nov-12 15:44:42

everyone needs best value for money! but no-one commented on these powerful businesses not being british owned! as far as i am concerned i would rather pay a little more in the comfort of helping my fellow workers -in jobs and taxes! but i am also against over these large businesses that have pushed out smaller indepenant providers- same with daily shopping;
THE WORST THING THATS FORCED (or tried to) on their Customers to PAY by Direct Debit, or be charged extra cost of £5 per month with VIRGINMEDIA; isnt it time we took control of how we pay --providing its on the required date??
i paid online to virgin by visa long before they brought in this ability - and since they did i have had to pay this extra charge, regardless of whether its paid in full and on time every month!! like many of you i am now old and having the ability to pay online in say bad weather or when not well should not be penalized by a charge of extra £5!
Perhaps Gransnet will take up this cursade? i must be owed thousand for these charges, i wish to have this money back !

lastly you mention comparison sites--do you know who owns them? i found one C.E.O was head of several sites plus others. admiral was one,
sorry if this rather long, jcdoh ANGRY

grannygrunt Fri 02-Nov-12 10:58:44

I was just as confused after checking the web site as I was before! I expect that's what they are hoping! If it was easy to understand everyone would be on the lowest tariff and they would loose money. Hopefully David Cameron will make it a requirement and not just voluntary. (Can't see that happening though - he wouldn't want to upset big business and help the working class)

poshpink Thu 01-Nov-12 21:37:00

Too much choice - too much information & its very difficult to find out which is the best deal. Personally I feel it is much better to be discussed over the telephone between 2 human beings - or am I just old fashioned!
Why are the rewards through Tesco clubcard - not everyone shops at Tesco or do they?

paulinecnd Thu 01-Nov-12 18:15:31

I found it easy to use but would have expected the site to know that there is no gas supply at our postcode. Definitely put off by the tesco rewards as we think tesco customer service is terrible and no longer shop there.

wallers5 Thu 01-Nov-12 17:56:45

I find all comparison sites a nightmare, especially for gas & electricity with all their tarrifs. E.On did however call me and were very helpful & told me that I had got the best deal - with a rival! so that seemed pretty honest.

marsco Thu 01-Nov-12 17:40:40

Was not impressed with this site, areed with mrshumphreyjr was reluctant to give e mail incase it resulted in everyone contacting me with same info , will stay with usual comparison sites i already use

jeni Thu 01-Nov-12 17:39:56

Doesn't help and doesn't work properly on iPad!