grannyfixit the last time I was at Kew was in 2000 so I cant give you any upto date info, I throughly enjoyed my visit but I didnt have children with me so did not experience it from a child friendly view.
Someone will be along that has been recently and be able to help, have a good visit. 
They will love the parakeets 
I'd go to Richmond Park too- in many ways more fun due to all the deer and other wildlife, and Wisley is good with kids too.
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