hi JO4
I could not work out how to get my profile to say I had some grandchildren. It kept insisting I hadn't any. In desperation I had to email Josie and this was her response:
Hi Jane,
Thanks for your email. We can see it can look a bit confusing!
You add your grandchildren's details by clicking on 'My grandchildren' under 'My Gransnet'. Once you've added the details there, they should come up when you specify whether you'd like to display them on your profile.
Hope that helps, and do let us know if you have any more trouble.
Best,
Josie
GNHQ