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Pictures

(21 Posts)
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Galen Wed 16-Jul-14 15:41:48

GNHQ! I haven't been able to upload/download pictures for some time!
WHY?

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LucyGransnet (GNHQ) Wed 16-Jul-14 15:51:57

Hi Galen, could you let me know what's happening when you try to upload a picture (i.e. whether you get an error message etc)? I've just uploaded a couple and it seems to be working from this end.

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Galen Wed 16-Jul-14 16:29:43

Most. The little blue whirligig just whirls. Left it for 15 minutes and gave up.

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Galen Wed 16-Jul-14 16:49:03

Most? I typed NOWT bipod dae spake wedgebury!

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Galen Wed 16-Jul-14 16:50:08

Now it's called itself a bipod! iPad, damn things taking the Michael!

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LucyGransnet (GNHQ) Wed 16-Jul-14 17:52:01

iPads...always taking liberties. Hmm, do you know (or can you find out) if the iPad is running iOS6 (or newer)? If it's not, it will struggle to upload the file until you update it to the new operating system.

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Galen Wed 16-Jul-14 17:57:15

iOS 7.1.2 which I think is the latest. I updated it a week or so ago

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Galen Wed 16-Jul-14 22:44:10

Just tried again.
Still won't download!

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Galen Thu 17-Jul-14 00:11:37

Or now!angry

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KatGransnet (GNHQ) Fri 18-Jul-14 20:42:40

Hmm.. what about the size of the image you're trying to upload? Try making it smaller (50KB max).

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Galen Fri 18-Jul-14 21:39:21

Don't know how to do that!
They always uploaded in the past ok!
Why not now?
Can you ask if anyone else using iPad who has just updated is having the same problem?
It's not my wifi, I was at darling daughter yesterday using her wifi and it still wouldn't.
I'm beginning to suspect it's this latest update!

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Galen Fri 18-Jul-14 21:40:24

Just thought. I haven't done the update on my Macpro yet. Might try from there tomorrow

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Lona Sat 19-Jul-14 13:16:36

I uploaded a photo a couple of days ago, and really struggled with the resizing of it.
I had to keep guessing random numbers until it enlarged. It wasn't that difficult before.

That was on my laptop.

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CariGransnet (GNHQ) Sat 19-Jul-14 14:09:13

Hmmm - we will get onto this again Monday morning. Do let us know if you have any other problems with it.

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shysal Sat 19-Jul-14 15:06:39

I posted a week or so ago that I couldn't download from laptop or Samsung tablet, even after making the image smaller. The whirly circle went on for hours! I did eventually manage to load my salad shaker by snipping the photo from it's ebay advert, but had no success when I photographed it.
In the past it was so easy to use a photo from my picture files, taken with the same camera and settings.

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KatGransnet (GNHQ) Mon 21-Jul-14 10:53:44

Lona

I uploaded a photo a couple of days ago, and really struggled with the resizing of it.
I had to keep guessing random numbers until it enlarged. It wasn't that difficult before.

That was on my laptop.

Try using www.picmonkey.com to resize images. I usually go for 300x199 or 199x300 (depending if it's landscape or portrait), but anything below 500px should be fine.

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Brendawymms Mon 21-Jul-14 11:35:18

I've also tried on my iPad to download a picture item and the blue thing went round and round for ever with no success. Has worked previously. I also have IOS 7.1.2

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Galen Mon 21-Jul-14 12:02:59

It's obviously this new update. How does one complain to Apple?

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Galen Mon 21-Jul-14 14:31:35

GNHQ. I've spoken to Apple. They seem to think it's you people. I've tried to explain it's only since new update but they don't seem to understand. Can you check with them?

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Lona Mon 21-Jul-14 16:45:44

Thanks Kat

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shysal Mon 21-Jul-14 17:38:22

My similar problems don't involve an ipad though, not done any recent updates on my Windows Vista laptop or Samsung tablet! hmm

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