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Submit box on comp pages

(27 Posts)
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annodomini Sun 21-Jun-15 23:54:43

Not for the first time, I have failed to find a 'submit' box when I've tried to enter a competition. This time it was the bike competition. Am I using a browser that is not recognised - in this instance, Chrome? Please could you fix this for me once and for all?

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KatGransnet (GNHQ) Wed 29-Jul-15 10:04:19

janerowena

What normally happens is that there is some wording at the bottom of the page, I can't remember why - maybe notes about eligibility to enter? that wording will overlap the submit box. Sometimes I can just see the tips of the box peeping over the edge!

Oo-err... Do let us know when it next happens and we'll take a look at that specific comp for you.

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janerowena Tue 28-Jul-15 14:15:22

What normally happens is that there is some wording at the bottom of the page, I can't remember why - maybe notes about eligibility to enter? that wording will overlap the submit box. Sometimes I can just see the tips of the box peeping over the edge!

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janerowena Tue 28-Jul-15 14:13:25

That one's absolutely fine.

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KatGransnet (GNHQ) Mon 27-Jul-15 12:56:18

Oh dear. What do you see on the competition page? Try this one: www.gransnet.com/competitions/win-one-of-two-netgear-arlo-smart-home-security-systems

Is it just blank where the competition entry box should be? Or is there an error?

janerowena

One day, I tried all three!

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janerowena Mon 27-Jul-15 11:24:35

One day, I tried all three!

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KatGransnet (GNHQ) Mon 27-Jul-15 11:07:08

What browser do you use? Try and different one (Google Chrome, IE, Firefox etc) and let us know if you're still having issues entering.

janerowena

You're not the only one, I often can't enter. sad

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janerowena Mon 20-Jul-15 22:47:00

You're not the only one, I often can't enter. sad

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annodomini Mon 20-Jul-15 17:55:13

Oh, it's back now. Thanks.

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annodomini Mon 20-Jul-15 12:15:33

It's happened again! Why me?

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annodomini Fri 26-Jun-15 12:30:24

Yes, thank you, Lucy. You can uncross your fingers now. x

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LucyGransnet (GNHQ) Fri 26-Jun-15 11:34:59

I'm crossing my fingers, but hopefully you'll be able to see it now...

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annodomini Fri 26-Jun-15 11:17:39

It's the 'Win a two night stay at a 4* apartment' competition. I hope to see the 'submit' button soon!

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LucyGransnet (GNHQ) Fri 26-Jun-15 11:14:34

The pesky submit button strikes again hmm. Sorry anno! Which competition is it? Let me know and I'll sort this button once and for all <tries to look menacing>...

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LaraGransnet (GNHQ) Fri 26-Jun-15 11:10:17

Sorry anno, we're taking another look... LaraGoddessGransnet <might keep that, thanks>

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annodomini Fri 26-Jun-15 09:23:19

Bump

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annodomini Thu 25-Jun-15 20:06:34

Now the submit button has gone again! Have I displeased the Goddesses of Gransnet?

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annodomini Mon 22-Jun-15 11:01:45

That worked, Lucy. Thanks.

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Soutra Mon 22-Jun-15 10:43:59

Boo hiss
#wouldistoopsolowyoubet

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LucyGransnet (GNHQ) Mon 22-Jun-15 10:33:00

anno can you give it five minutes and then try again? It should be sorted by then (sorry Soutra and Lona wink)

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annodomini Mon 22-Jun-15 10:28:12

No - still not there. Are you sabotaging me, Soutra?

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NfkDumpling Mon 22-Jun-15 09:57:55

I want the bike too! I had a submit box this time, but it's failed to appear in the past. I just left it a day or two and tried again and the box had appeared. I put it down to bad internet connection.

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glammanana Mon 22-Jun-15 09:44:16

I had same problem but with Firefox but all seems well now and I'm using Google Chrome it must be trial and error I think ?? best of luck

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Lona Mon 22-Jun-15 09:37:10

I just entered as a test, I'm on Chrome too. No problem!
it'sMybike

grin

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Soutra Mon 22-Jun-15 09:35:30

No.
I've got a " submit" box and I want the bike. GNHQ just leave things as they are please.
Na na na-na nah!! grin

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annodomini Mon 22-Jun-15 09:27:36

bump

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