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can't reply to pms ?!?

(11 Posts)
KatGransnet (GNHQ) Thu 01-Sept-16 10:53:18

Hi Granjura - tech have responded to say:

"This happens when the subject line of the PM exceeds the limit - we're aware of this problem and will look into fixing it. If she sends it in a separate PM rather then the current PM chain it should go through."

Let us know if that works.

KatGransnet (GNHQ) Thu 01-Sept-16 08:57:39

Hi granjura - we're looking into this. Apols for not responding - I've been on annual leave. Please do email us at [email protected] in future and another member of the team can pick up your mail if I'm away.

granjura Wed 31-Aug-16 21:39:32

This is indeed bugging me. I've sent a messsage to one of the GN staff, who asked me to give the name of the person who had asked for advice and to whom I couldn't respond (having spent time researching and sending long responses twice) - but I've had no reply.

The person who sent me the pm asking for advice has been active on GN too- so can't have missed this.

Thinking about it- it seems increasingly likely that the person person was trying to find our more about me and my location by asking for advice. Somewhat disconcerting I have to say. I don't quite know what to make of this.

granjura Mon 29-Aug-16 16:46:57

Sorry didn't see this message. Will do. Strange as the person who pm'd me has been active on GN but not responded. Perhaps she missed it too.

granjura Mon 29-Aug-16 16:46:40

Sorry didn't see this message. Will do. Strange as the person who pm'd me has been active on GN but not responded. Perhaps she missed it too.

KatGransnet (GNHQ) Sun 28-Aug-16 09:57:09

Hi granjura, are you able to email us to tell us who you've tried to PM and we can look into this?

granjura Sat 27-Aug-16 19:38:02

Thanks, but no it doesn't in this case- and the posts are not in my sent folder. Maybe the member who asked advice about Swiss schools could tell me if she got my messages?

rosesarered Sat 27-Aug-16 16:42:35

I just pm'd this to you.smile

rosesarered Sat 27-Aug-16 16:39:51

It does send....... Go up on that white page, and it will say message sent.

granjura Sat 27-Aug-16 13:38:09

Able to post this thread- so strange I can't pm.

Perhaps the GNeter has opted for no reply possible (if that option exists) but then why send pm asking for advice and reply?.

granjura Sat 27-Aug-16 11:25:56

Hello, someone on GN sent me a PM asking me for advice about an issue with Swiss education. I have twice written long messages to try and explain how the system works here- but when I click on send I get a white box opening, with nothing in apart from ok at the bottom- and just cannot send?

What can I do about it? Thanks. Wonder if the same will happen now.

jura