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The Case of the Vanishing Inbox

(24 Posts)
Grannyknot Fri 07-Sep-18 07:49:15

My Inbox seems to be Out. No sign of it. Anyone else have this problem?

MissAdventure Fri 07-Sep-18 07:55:44

Yes, me too. I haven't said anything before because I thought it was me being dense.

Craicon Fri 07-Sep-18 08:03:00

Yup, no messages in mine either.
I think this thread should probably be in site stuff so I’ll report this thread to bring it to the attention of the moderators.

OldMeg Fri 07-Sep-18 08:30:22

Mine is alive and well.

MissAdventure Fri 07-Sep-18 08:33:24

I can't find my inbox at all.
It went missing a while back.

MissAdventure Fri 07-Sep-18 08:34:02

I should have put #metoo

ninathenana Fri 07-Sep-18 08:34:59

I can access mine but I don't get many pm's so not sure if any sent and not got through.

cornergran Fri 07-Sep-18 08:35:40

Mine is still there. Or it is at the moment ?

ninathenana Fri 07-Sep-18 08:51:54

I got to mine by clicking the three dots click pm then shows inbox, sent, add along the bottom.

This is from mobile site. There hasn't been an icon at top of page for a long time.

LauraGransnet (GNHQ) Fri 07-Sep-18 10:17:05

Hi all - are you using desktop, mobile or tablet? And do you mean that the Inbox button has disappeared completely?

shysal Fri 07-Sep-18 10:30:43

Mine is all present and correct on my laptop.

Chewbacca Fri 07-Sep-18 10:37:00

I'm on a tablet, using mobile site and I've not been able to see my inbox for quite a while now. The only way I can see if I've got any pms is to switch to desktop and, miraculously, it's there at the top of the screen.

tanith Fri 07-Sep-18 11:20:28

Mines fine on iPad and phone

LauraGransnet (GNHQ) Fri 07-Sep-18 11:28:52

Chewbacca - would you be able to send us a screenshot on your tablet? What kind of tablet are you using? It sounds like there could be an issue with the mobile version of the site.

LauraGransnet (GNHQ) Fri 07-Sep-18 11:30:21

Is everyone else who is having issues using the mobile version too?

Bellanonna Fri 07-Sep-18 11:59:03

I’m on the mobile site. I access my inbox by hitting the PM thing on any random post and that brings up my inbox so I don’t need to change to desktop

Grannyknot Fri 07-Sep-18 13:54:47

Hi Laura, I don't see my inbox (the inbox button has disappeared completely), no matter whether I am on my laptop (desktop site) or the mobile site.

Jalima1108 Fri 07-Sep-18 14:32:00

Mine is there on the desktop site

However, I noticed it had disappeared from the mobile site the other day and it is still missing when I just checked.

LauraGransnet (GNHQ) Fri 07-Sep-18 15:04:07

Okay, thank you! Our tech team are sorting it out now.

ninathenana Fri 07-Sep-18 15:27:11

Yeah !
inbox button showing at the top of active page on the mobile site.

Thanks techies

MissAdventure Fri 07-Sep-18 15:49:45

Yes, my inbox button is back, thank you. smile

HootyMcOwlface Fri 07-Sep-18 18:15:36

I have an inbox?!?! (Err should I be posting that on the Are You Observant thread? ?)

Grannyknot Fri 07-Sep-18 19:08:51

Yep, Inbox has returned. Thanks!

Chewbacca Fri 07-Sep-18 19:46:39

Yay! Inbox is back in place, thank GNHQ! This is a relief because I have no idea how to do a screenshot! grin