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Log - in

(7 Posts)
grandtanteJE65 Mon 29-Apr-19 14:44:56

For about three weeks I have had to log-in to Gransnet every day, then suddenly there is a day, where I don't have to, followed by a week or so, where I do have to log in daily,

What's going on here?

I'm using a PC and Windows 7

BlueBelle Mon 29-Apr-19 14:47:48

On my iPad I m logged in all the time but on my iPhone although I have the keep me logged in ticked I have to log in every time so I don’t use my phone much for gransnet

EllanVannin Mon 29-Apr-19 14:51:21

I do the same, but my Win 7 is old and tired and losing its memory. I have to do the same with my email account too and sometimes get the password mixed up !
I can understand it happening with my old PC but not with one which is more up to date.
I do believe that Microsoft will no longer support Win 7 Pc's soon, so maybe it's in the throes of preparing this ?

Parsley3 Mon 29-Apr-19 15:33:39

I have had to log in every time on my iPad recently although I didn’t used to. The keep me logged in box is ticked.

Mythbirtthedragon Tue 30-Apr-19 23:02:45

I’m having the same experience as Parsley. I have always accessed the forums etc via my iPad and occasionally my iPhone. Recently I was blocked at every attempt to access using my iPhone - it kept asking me to sign in and since then I have to sign in every time on the iPad despite the ‘Keep me logged in’ being ticked.

NatashaGransnet (GNHQ) Wed 01-May-19 21:32:27

Hi all,

If you do experience these problems in the future logging in, please email us at [email protected] and we can look into this for you.

fizzers Mon 20-May-19 10:24:05

I login on my PC and I have Chrome set to remember usernames/passwords, and' Keep Me Logged In' however if I run CCleaner I have to log back in again, no big deal