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Being logged out of GN.

(4 Posts)
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Marydoll Fri 06-Dec-19 12:48:04

Dear GNHQ, despite usually being permanently logged in an ALL my devices, I am having to log in each time I go on GN.
Also I'm being asked to agree to the privacy statement each time I go on.
This is driving me crazy and is so time consuming.
I was also told twice, that my password was wrong and it isn't, when I tried to read a PM, using the email link.

Can you please investigate this? Thanks!

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SarahGransnet (GNHQ) Sat 07-Dec-19 14:01:21

Hi Marydoll, for privacy reasons it's best for you to email [email protected] as we wouldn't normally deal with this kind of issue in an open forum.

Thanks

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Marydoll Sat 07-Dec-19 14:05:23

Hi Sarah, I have done so, yesterday.

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Bathsheba Sun 08-Dec-19 09:35:49

I haven't had any problems with my password not being accepted, but, like Marydoll, every time I visit GN I find I've been logged out. This happens on multiple devices despite being permanently logged in.

This has only been happening for the last few days. I've never ever had this issue before, and it is really beginning to annoy me.

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