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The @ function still doesn't work!

(52 Posts)
returnofflyinghandbag Sat 10-Oct-20 12:42:16

Hi,
I thought I would remind you that it still doesn't work. Will this be rectified soon? X

Esspee Sun 11-Oct-20 22:45:38

It is used on Mumsnet and is very useful. After I comment on a thread I don’t make a point of going back to that thread repeatedly.

For example on a gardening thread I might state that Comfrey makes an excellent fertiliser. Two days later someone writes saying Esspee how do you make it?

I don’t see the post so I don’t reply. The questioner thinks I’ve ignored her whereas I would have been happy to provide instructions had I been aware of the question.

If instead we had the @ working the questioner would type @Esspee how do you make it? Gransnet would send me an email saying “you have been mentioned in a post” and by clicking the link I would immediately be taken to the post.

It is a great aid to communication and if they have it working on Mumsnet there is no reason why we don’t have it on Gransnet.

Callistemon Sun 11-Oct-20 22:48:44

Marydoll, Lucca
I must be dense too!

Esspee Sun 11-Oct-20 22:49:44

Earlier I mentioned I was expecting some meltdowns when it eventually is up and running. That is based on some of the paranoid posts since the quote feature has come into use.

Callistemon Sun 11-Oct-20 22:51:33

I just changed to the mobile site and there it was!
The ineffective @!

Well I never, who knew.

Callistemon Sun 11-Oct-20 22:52:44

Call me stupid
Never, @MerylStreep

BlueBelle Sun 11-Oct-20 22:55:01

Callistemon I have just changed from the MOBILE site to the DESKTOP and it’s there What the fxxx!!!
exactly the opposite of you !!!

Callistemon Sun 11-Oct-20 22:58:55

It's all very weird Bluebelle!
Gremlins in the cogs.

BlueBelle Sun 11-Oct-20 23:14:22

Well I only use the mobile on my iPad and it ain’t there so I m giving up

Esspee Sun 11-Oct-20 23:19:25

BlueBelle I have it on my iPad.

Esspee Mon 12-Oct-20 08:12:02

Should we all petition GNHQ to get the @ feature up and running?

Chewbacca Mon 12-Oct-20 08:15:43

Sorry Lucca, I didn't see your post @ 21.46 yesterday. Apparently the @ in question is only on the mobile site and it doesn't work anyway!

Gingster Mon 12-Oct-20 08:18:27

Nope! ?

Maggiemaybe Mon 12-Oct-20 08:29:42

Thank you for the explanation, @Esspee. grin That’ll be a very useful feature if/when we get it.

FarNorth Tue 13-Oct-20 08:09:07

Apparently that used to work on GN but has fallen into disrepair.
Just another way that we're treated as the poor relation to MN.

BlueBelle Tue 13-Oct-20 08:21:13

chewbacca sorry to argue but I use the mobile site always and there us no @ but if I change to the desktop site there it is

Marydoll Tue 13-Oct-20 08:45:00

I wonder if it did work, would we get fed up with being alerted any time we were mentioned in a post?

Ok for people like me, who probably don't get many mentions, but can you imagine a heated thread?

NatashaGransnet (GNHQ) Tue 13-Oct-20 09:29:16

Hi all,

This isn't a function we currently have on the site, so it shouldn't be showing the '@' option on the mobile site, as it doesn't work. We've let our tech team know and they will remove the button. smile

Chewbacca Tue 13-Oct-20 10:05:45

BlueBelle I'm a mupppet! I'm actually on the desktop site, not mobile. No wonder you couldn't find it! grin

Netty13 Mon 16-Nov-20 16:48:19

I am new to Gransnet and have tried using the @ as I thought I was being rude by not responding to people who have kindly taken time to give me their opinions!

petra Mon 16-Nov-20 17:00:44

Netty13
Why don't you just highlight the persons name as I have done yours. Posters will see that.

Marydoll Mon 16-Nov-20 17:18:49

Netty13, just put an asterisk before and after the poster's name, no spaces and it will be in bold.
Like this * Netty * , but no spaces.

FannyCornforth Mon 16-Nov-20 17:23:01

On MN if you @ someone they get an email telling them that they have been mentioned.
It's very useful - I've wondered for a while why it isn't in use here.

3nanny6 Mon 16-Nov-20 17:28:51

I do not know about the @ sign but all my gransnet emails that came each day are now taking themselves to the spam folder why would they be doing that also another email I get from the bible group also takes itself to the spam folder it's most annoying.

FarNorth Mon 16-Nov-20 19:39:44

NatashaGransnet

Hi all,

This isn't a function we currently have on the site, so it shouldn't be showing the '@' option on the mobile site, as it doesn't work. We've let our tech team know and they will remove the button. smile

No thought of getting it to work then?

Clearly it worked at some point in the past as I've had people tell me how to use it, expecting it to work.

It's great to realise how GN is the poor relation of MN.

Marydoll Mon 16-Nov-20 19:49:12

3nanny6, if you go into your email settings, you should be able sort this.