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Photos not posting

(36 Posts)

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Auntieflo Fri 11-Jun-21 16:09:57

Is anyone else having trouble posting a photo?
Has it only happened since the " PREVIEW CONVERSATION" and " CREATE CONVERSATION". has been in capitol letters?

Jaxjacky Thu 17-Jun-21 10:18:48

Working again, changed nothing at my end.

Jaxjacky Thu 17-Jun-21 10:18:17

I had a problem too and an email exchange with HQ, I’ll try now

Soniagransnet (GNHQ) Thu 17-Jun-21 10:10:34

Hi @Marydoll glad to hear that you got there in the end! flowers

Marydoll Tue 15-Jun-21 16:48:06

My holiday pics from yesterday, Sonia. I have bald patches, from where I was tearing my hair out. Thanks for the link. I have found copying into Paint also does the trick, but it is cumbersome.

Marydoll Tue 15-Jun-21 16:45:48

I haven't changed anything, but couldn't post them yesterday. Good luck with this!

Soniagransnet (GNHQ) Tue 15-Jun-21 16:45:12

Hi @Marydoll that's good news and a lovely image! For future reference, this link will help with adjusting the image size: online-image-resizer.com/ flowers

Marydoll Tue 15-Jun-21 16:44:48

Last pic from PC, this one android phone.

Marydoll Tue 15-Jun-21 16:42:49

I will, Sonia but my settings haven't changed at all and I could do it previously, with no problem. It's a hit or miss. One day it works and the next it doesn't!

This wouldn't post yesterday, but now it has! wink

Soniagransnet (GNHQ) Tue 15-Jun-21 16:35:00

Hi - @Marydoll please can you check the settings on your phone as the system won't accept large jpegs? Also, can you ensure that your settings aren't automatically set for higher resolution images? flowers

Soniagransnet (GNHQ) Tue 15-Jun-21 16:24:10

Hi - thanks for this extra information. We'll take a look and see if we can get to the bottom of this for you. flowers

BlueBelle Tue 15-Jun-21 14:16:41

And equally strange is it’s not effecting others so what’s different ??

JaneJudge Tue 15-Jun-21 13:58:57

test

Marydoll Tue 15-Jun-21 13:54:03

I'm using Chrome on both android and PC platforms. Won't post on either, unless I copy to Paint first, save and repost.
The error message I keep getting is that the jpeg image is too large. What is strange is that I haven't changed the way I post photos.

Soniagransnet (GNHQ) Tue 15-Jun-21 13:37:14

Hi Auntieflo, thanks for this information which is really helpful. Please can you try with another browser and let us know if you're still having problems? flowers

Auntieflo Tue 15-Jun-21 13:33:36

Hello Soniagransnet. I always use my iPad, version IOS 14.6.
Safari is my browser and I use no other.
I am always logged in and unless something happens, I do not have to sign in and out?
Thank in advance for help

Soniagransnet (GNHQ) Tue 15-Jun-21 13:22:48

Hi @Auntieflo thanks for confirming. Can we just check if you have the same problem when you sign out and back in, and if you try posting with a different browser please?

If so, please let us know the version of device and browser you are using and hopefully we can get to the bottom of this for you. flowers

Auntieflo Tue 15-Jun-21 11:15:30

No luck with picture. I tried at 11.13 just now, and nothing, happened.
Any suggestions?

Auntieflo Tue 15-Jun-21 11:13:08

Just seen AnnieGransnets message, from Sat, apologies to you. I will try again to post my photo.

dustyangel Sat 12-Jun-21 16:56:24

I’ve been totally unable to post a photograph at midday on the Good Morning thread and tried it two minutes later on Soop’s kitchen and it went straight through.

kittylester Sat 12-Jun-21 16:44:18

It's best not to try to preview and post pictures and I also have to press 'post' a few times and still find I lose posts.

FarNorth Sat 12-Jun-21 16:18:51

I'm having problems posting words. It can take several taps on 'Post' or sometimes I just give up.

AnnieGransnet (GNHQ) Sat 12-Jun-21 16:13:05

Hi Auntieflo - are you still having problems posting images?

Auntieflo Fri 11-Jun-21 20:03:30

Giving up now. Till tomorrow!

Auntieflo Fri 11-Jun-21 20:02:41

Another go, two taps??

Ellianne Fri 11-Jun-21 17:39:17

One tap, no show
Two taps