Ask your fraud and scam questions to Take Five to Stop Fraud representative and Senior Fraud Prevention Officer Tony Blake - chance to win £150 voucher! NOW CLOSED

I am aware that one can report them but is there any way at all to safely unsubscribe from spam email senders?

What great questions for Tony Blake to answer!
Gransnet, would it be possible for Tony to be given the time and scope to run through everyone's questions, rather than just a select few? If not here, perhaps in another slot, as I feel that many many of us are interested in best knowling how to help ourselves.

^ ^ ^ reading all of these questions I keep feeling the need to repeat/highlight what candelle has said GNHQ.

So many questions that are just highlighted in the media but never really answered or advised on how everyone should be living alongside modern technology day in day out.

Just how safe are our details when paying bills or making purchases online?

How do you tell if an email is from a company when the logo etc look like the real thing?

If I think an email is dodgy just by looking at the title in the inbox, should I open to check or just delete straight away? I'm always worried it will be important and I've deleted it.

If my debit bank account was compromised by scammers would my bank offer the same help/advise/protection that I would get if it happened to my credit card.

I forward all emails that I suspect of being scams on to the email address below, is this the best course of action?

[email protected]

How can I identify fraud devices on/by ATM machines?

What is the best way I can protect myself against identity theft?

What's the best security to protect yourself online from identity fraud? I've heard of the green lock etc in sites is there more can do as most if my bills are online now. Thanks

How safe are mobile banking apps

Apart from the obvious is there any blatant telltale signs that an email is a fake?

Apple and Google have introduced two step authentication and Microsoft have produced an authenticator app. Apple also generate app specific passwords which are only available when two factor verification is switched on. Do you think these products are useful tools in the fight against online fraud or are they just too complicated for most users?

What measures would you like to see introduced to protect us online?

How can I best protect myself when using my credit card over the telephone or online?

My email addresses never begin with my name. Sometimes I get emails who appear to be from family members but I know immediately they are not as they say something like 'Hello simba' (email address [email protected]) example only - not real. How do people manage to hack someone's email address in this way? My family confirm they have not sent the email and it is not in their sent box?

I like entering competitions but should i stop as they usually ask for details like dob, address etc.

Do you think that it is ethical that the banking industry provides a service which allows for fraudulent activity on customer's accounts?

If I use my tablet in a hotel but don't use any of my log on details for example when using Gransnet, can a scammer still access these details?

What great questions for Tony Blake to answer!

Gransnet, would it be possible for Tony to be given the time and scope to run through everyone's questions, rather than just a select few? If not here, perhaps in another slot, as I feel that many many of us are interested in best knowling how to help ourselves.

I have apparently 'bought' very expensive goods in the Bahamas, the Gambia and the States whilst being happily ensconced in my own home: thankfully our bank has been on the ball and rang to check if these were my purchases, so they didn't go through but even banks make mistakes...

Today I received notice from Equifax to advise that my details had been compromised last year.

Is there any end to all this fraud?

Like many others, my life exists
on line; bank, insurances, investments, utilities, purchases - you name it..... I tend to be a bit gung ho and blase about the whole thing but recently, especially while trying to organise my life via a mobile phone while abroad for a few months have suffered an intense attack of the jitters. I just want to return to the days when everything was simple, involving paper, pen, envelope and stamp or purely talking to someone behind a desk who smiled and was delighted to help you! Perhaps in the not too distant future, when the balloon finally goes up, we may return to this way of life ?

Do we really need to buy those special wallets to keep our contactless cards in ?

Any tips for creating memorable, different for each website, secure passwords for all the online accounts we need these days? I constantly forget them unless I write them down (not really the idea!).

I use my PC a lot to browse the internet..my new favourite hobby. I'm aware that there are people out there trying to scam or Phish however one thing that worries me is anyone able to remote access my computer whilst I'm using my pc (we use wifi) I recall at work that if we had a problem with a computer and we contact head office & you could see the cursor moving around 'on its own' and I wondered how that was possible.

If we mistakenly click on an email which we then believe to be fraudulent - what do we immediately need to do in order to protect our information.

Can you get your money back if someone scams you?