Maggie - I can only speak from my own experience. After I booked my own appointment with the people who helped me, I was terrified, scared of being 'ripped off', of looking ridiculous, of meeting up with people and them thinking 'oo look at her, who does she think she is trying to look younger' (which I wasn't). It was all completely unfounded. Everyone was lovely and I wish I'd done it years ago instead of struggling on. No one who didn't know me before would ever know it's not my own hair, I can wash it as normal, curl it, straighten it etc. It's not so pleasant when I go back once every 6 weeks and they take it off to re-fix it and condition my scalp. But that's an hour or so once in a while so it's not too bad. Yes it's a bit expensive but it has changed my life and although I would obviously rather have my own hair, that is not going to happen so I've had to accept it. Good luck.