I only ever bought one item from them - a very simple sweater, crew neck, long sleeves. Very long sleeves. In fact, sleeves that were eight inches too long
. Let me say here that I don't have short arms. My arms are, I believe, of average length, to go with my average height.
However, my girth is a lot a little more than average. Do you think that some manufacturers believe that as our size increases our arms grow longer? 
Needless to say, I sent it back and have never ordered from them since.