Gransnet forums



(8 Posts)
Stansgran Mon 19-Aug-13 16:54:17

This has suddenly stopped recording and makes a whirring noise. The Record "app" has disappeared and a Games one has appeared. The help line is saying it is very busy. Any ideas any one as DH is a technophobe and starts ranting about works of the Devil?

Elegran Mon 19-Aug-13 17:18:29

Have you Googled this? If their help line is very busy it sounds as though a lot of other people also have the problem, so there may be information out there about what has happened and what to do about it. Even if the advice is just "contact the helpline" it is comforting to know that you are not the only one.

Stansgran Fri 23-Aug-13 20:46:25

Thank you I got a reply and at 13 months old its died on me.built in obsolescence?

Elegran Fri 23-Aug-13 22:06:29

Obsolescence nicely timed for when it is out of guarantee, I'll bet.

LizG Fri 23-Aug-13 22:31:31

The motor on my Dyson hand held cleaner stopped at 13 months. It was a big fight but eventually they sent me replacement parts. I had to shout about it 'not being fit for the purpose' and reasonable expectations of a longer lifespan.

I know the items are not the same but it is wrong to have this built in obsolescence so worth a strongly worded letter at least. Good luck.

Stansgran Sat 24-Aug-13 17:35:44

I am going to havea go at John Lewis and Humax. They have offered me when i got through to them a refurbished replacement for £75 which I think is a bit of a cheek. Girding up the loins and will attack in person with a loud voice in the shop. On Tuesday. In Bainbridge . In person . Be afraid BB Be very afraid.

PRINTMISS Sun 25-Aug-13 08:35:44

What is Humax?

Stansgran Sun 25-Aug-13 14:42:31

It's like a free view box but it records your Programmes for you.