Although I can't be certain, I think that DiL is savvy enough to know that she needs to be online. This is a relatively recent problem too. However, they have had problems with their home phone line in the past and although these are supposed to have been sorted out, I am wondering if there is still a problem there. I rarely speak to them on their landline, but when I do the line is often poor. Is it possible that this could be something to do with it? Personally, I know very little about these things so I'm just throwing out ideas here 
I suppose I should start by finding out if DiL is always in the same place when the problems arise!
French school children on strike
Why university are always avoiding responsibility? And can’t be held accountable?



