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web cam not working

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Coolgran65 Sat 14-Feb-15 17:26:24

Don't know much about these things, my web cam is a plug in so I have to make sure that the PC doesn't default to a previously installed web cam. That caught me out one time.

What about checking settings - could you have disabled the web cam?

I do hope you get it sorted - perhaps it is already sorted.

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jeanie99 Sat 14-Feb-15 11:04:06

I've just tried to use Skype but the webcam is not working.

It's an inbuilt webcam and lights up when you turn the computer on but now it is not lit up.

I can make a phone call via the top call list but the video call is light in colour so cannot be used.

Hope you can understand what I am saying.

Would appreciate any help as I use Skype to see my grandson.

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