Talk talk - again!

This appears to be a common problem with TT atm.

I escaped from Talktalk a few years ago. They always plagued me with sales calls, trying to get me to change my tariff, offering me two months free if I switched to a new deal. I always cut across their sales pitch and asked if this meant I would be taking out a new 12 month contract. Yes, of course it did. No thanks then and please make a note on my account that I will never, repeat NEVER take out a new contract with you. But the sales calls kept coming. I used to just hang up.

When I finally got away from them it felt as if a weight had lifted from my shoulders. But what has really angered me about them is that I can find absolutely no way of shutting down my email account with them. It has remained live ever since I switched to a different provider and there is no option to close it. Which means, of course, that I am still vulnerable to any cyber attacks on their company. They have to be the worst internet provider in the history of internet providers.

They are indeed the worst Indiana

When I moved house they refused to close my account, even though I was out of contract, and the new people who bought from me couldn't install their own chosen Internet provider because of this. Then they kept sending me bills.

Luckily I kept all the correspondence and receipts for all the recorded delivery letters I had to send them because their customer is dire. In the end they set a debt collector on me for this non- existent service but when I send the debt company my correspondence they told me they would not take the case and TT were in the wrong.

I cannot access e mail because it says it does not recognise the password I have (always) had. I am thoroughly fed up with TT and want to leave when my contract is finished, would I be better just leaving the current account dormant and opening another e mail account. If i do and move my contacts over is that an easy thing to do, I would appreciate you'd help as I am at a loss.

Personally I'd do just that LL9 - you could just open a gmail account but I think you're talking about getting another provider eg Virgin, or BT ???