I'm sane and reasonably competent (I think), but I have just spent 25 minutes on the phone trying to access my internet banking because the combination of passwords and digital security codes has defeated me. I have used a computer since 1976 (my dad was in the business), I can manage websites and design online forms and use my iPad daily at work, but I cannot understand how any normal person can manage the elaborate series of security questions and phone codes that stand between the legitimate user and their bank account these days. Can anyone recommend a good password management app? And no, I am not going to give up and use another system. I am determined to do battle with it and get it right. I am also cross enough to write to the bank and let them know that they are excluding large numbers of people by demoralising them. It really feels horrible not to be able to manage this - I am well and able, but a lot of their customers won't be. How do they manage?
Sorry for the rant, Gransnetters, but I'm sure you'll understand!
Grannyfran Tue 02-May-17 12:25:55
NanaMacGeek Tue 02-May-17 15:46:59
Ana Tue 02-May-17 16:08:23
NanaandGrampy Tue 02-May-17 17:08:00
grannylyn65 Tue 02-May-17 17:13:03
NanaMacGeek Tue 02-May-17 19:18:17
aggie Tue 02-May-17 19:25:51
M0nica Tue 02-May-17 20:02:30