We had Sky Q installed today and sure we will get used to it!!!!Sure it’s just change that’s throwing us. But just in case any GN considering this be aware that you lose all the stuff you have recorded and not watched on a Sky HD box. I know it’s our fault but we thought wrongly that we would still be able to access it. Also there is no ‘reminder’ facility! Sure we will find something we like soon!
I am a long time user of Sky services and never had a problem with them. If you have any issue directly call to sky customer service number listed here. I am sure this is the right way to solve your issue.